Outrigger Pizza Co 1 — Restaurant in Maui

After reading many of the reviews, both bad and good we decided to give this brick oven pizza a try while we were on a 10 day visit to Maui. Having built and used a wood fired brick oven to make pizzas and rustic sour dough bread, I know this style of pizza well. I could never get the same result baking pizzas in the home oven or gas grill I had a great conversation with one of the co-owners. Great guy. He said he was challenged with the dough pprocess. The finished crust was ok though it needed more salt and it had little flavor. A great pizza is one in which you never leave any crust on your plate, it's that good. Here's my advice for Outrigger Pizza if they really want a great pizza. Though they may not want my advice if they read reviews, since they're selling over 120 pizzas a day. But never rest on your laurels, especially if they're from the Diners, Drive-ins and Dives 'old what's his name'. Use 2-2.5% by weight salt in your dough. This will enhance the flavor of the dough. Like great rustic bread, pizza dough needs the right amount of salt. 2. While we were there I noticed all the pizzas including ours had soggy bottoms. The dough was not thoroughly cooked. It tasted like dough, not pizza crust. The hot coals must be pulled forward to heat the oven floor with every other bake. Putting two fresh pizzas on the oven floor cools the floor. Subsequently pizzas will then not cook correctly. The bottom of the crust should be light brown, even dark brown. You can always place the pizza near the top of the oven for 15-30 seconds to finish it off. Nothing worse than a soggy bottom fired pizza. It's easy to think the pizza is done when you see a sizzling surface but the bottom can be raw or at least not thoroughly baked. 3. Personally I don't like pizzas that are so heavy with toppings, yet their pizzas are a bit light on toppings. The sausage had no flavor. The pizza was edible, once I folded it. 4. Adding cheese first, then toppings and sauce will make a crispier pizza. Sauce directly on the dough can make the crust soggy. 5. Finally, adding a little sprinkle of Italian seasoning adds more flavor. Just so they don't think I'm full of it, I posted photos of our wood fired brick oven with a pizza and rustic sour dough bread. Mahalo and good luck in...

Without doubt the worst pizza I have had. I have had Celeste frozen pizza and it would be a toss up as to which is better. First the elephant in the room: SEASONING! Every component of any dish one prepares must be seasoned. Whether it be with salt or herbs or preferably both , missing this no brainer part of cooking is crucial. I ordered the veg pizza and asked (and paid extra) for chicken to be added. I did see a tiny bit of the meat but the charge to add it was only $2. I wont complain other than to reiterate the flavor I was hoping to get from it was zero. Another pet peeve I have is a soggy bottom. Not mine but the pizza. Outrigger only offers thin crust. They show off a wood fire oven and high heat does wonders to crisp up pizza crust. However, the crust has no chance to crisp up(my pizza was not crisp on the bottom) when the sauce is placed on the dough first. Amateur mistake. No surprise when I look back at my experience that there were no customers when We were there. Just me and my wife. I asked about this and the very kind and friendly lady preparing our pizza said that it was slow since the fires. Odd reasoning because walking home from outriggers we passed by Black Rock Pizza and they were very busy. That being said, the lady was very nice. The atmosphere was so so and not comfortable, little to no shade and overall sad. Guy Fieri should erase his logo from their business ( IMO). PLEASE DO NOT WASTE YOUR MONEY TO SUPPORT THIS...

I tried to order 3 times on 2 different days. Used the online order form first time. Was told via email order was confirmed then about 10 mins later got a email stating the place was closed and ordered cancelled. This order was done 1 hour before closing. 2nd attempt 30 mins before closing , in person attempt after several minutes waiting to be assisted was told they ran out of dough!!!! 3rd time ordered on line 1 hrs and 45 mins before closing. Order confirmed via text message. Arrived to pick up pizza. Gave name.. eventually told they did not have my order?? Showed them the order confirmation. Was told it is a "third party " that takes there on line orders and they never received the order which I had already paid for! I was then told they were not sure they could make the 2 pizzas since did not have enough dough?? This was 1 hr and 15 mins before closing? I told them this was prepaid. They said if they couldn't make the pizzas ordered they were not sure how to give me a refund and I would need to call the third party online order company. They were able to make the 2 pizzas . I think they did it by splitting the dough for one pizza in half. It was not a good pizza. I would suggest that they make more dough. I would also recommend they dump the online ordering vendor and just have people call them...