Hana Hou by Hale Zen — Local services in Maui

ACCUSED OF STEALING

I have to give this store a one star I have been going to this store over the years and my friend had been four times while on our trip. I had picked out a keychain that said Maui on it and went to pay for it. Once I payed for it I decided to wait for my friends and sisters to finish their shopping so to pass the time I walked around. When we where ready to leave the SAME women who rung the me up stopped me and asked to look in my bag thinking I had stolen something when all I was doing was clearly looking around. Once she looked she was disappointed to not find anything and apologised saying it looked like I had sneaked something in my bag while looking around. I and everyone who was with me payed for their stuff I didn’t think we rose that suspicion. My friend who they remembered had been there four times in last week. I don’t know if it had to do with my darker complexion I hope not but you can’t be sure. I really wanted love this store but with staff accusing me and going though my bag like that. When every time we went there we payed...

This place is nice, the decor is great and reasonable for Maui. I had a HUGE issue with their customer service. Please take this review into consideration when buying a picture.

I wanted to buy a $400.00 picture on the wall hanging over an 8 foot door, I was told by the staff, (LISA) "Climbing ladders is NOT in my job description" so please tell me how you sell art and can't retrieve it from the wall? How about you change your customer service and maybe you will make a sale. I had to climb the ladder and get the picture I did not purchase because it had damage and she was not willing to reduce the price. She was a real vision of what "not" to...

Original, beautiful womens clothing and home decor. A little pricey, but thats expected when your getting quality pieces that arent mass produced. I recently got a hand made beautiful leather wallet, it is absolutley amazing, and it was only $100. Thats a pretty great deal for a hand made leather wallet in my opinion. The girls there are so helpful and sweet. The atmosphere is so relaxing and comfortable. Highly recommend....