If i could give no star I would. My son had stayed in line to wait for a PS5 on Thanksgiving for about 8 hours. When it came time for the manager to come outside to give the tickets for the PS5 she was trying to sell the Game Stop warranty so me being the mom asked what warranty comes with the PlayStation, the managers exact comment was "I am not sure I don't work for Sony". What kind of manager is unsure of the manufacture warranty, she was not even helpful with wanting to look it up at all I later did a search myself and found it it was the same warranty she was trying to sell the only difference was you could take the unit into the store vs sending it in for repairs.
The next day my son went back to GameStop to try and sell back his old PS4 console and the manager made a comment again I quote "I thought they were not coming back again" and she also said "Who returns something on the busiest day of the year". So he left the store and went across the street to Game Exchange and they gave him full price for the PS4 and the controller and were super helpful.
This game stop has the worse management that I have ever seen, I will not go back here again, think twice before heading into...
Read moreWent to GameStop today in Meriden to get some information on a good keyboard specifically for Overwatch and which I’m a Xbox one player trying to get into Competitive PC gaming so I have no knowledge on keyboards/Mouses and so fourth. A staff there gave me great options, personal opinions, and what is preferred in the PC gaming World. Gave me great knowledge on everything. Pros and Cons. His name is Erick, definitely request him for any help. He’s a great guy, nice, and overall professional at his job. A great person too, talked to me like he knew. Once again, I give that employee a huge shoutout. If you see this Erik, thank you! I...
Read moreDO NOT HAVE A GAME DELIVERED - THEY WILL DENY RESPONSIBILITY WHEN IT NEVER ARRIVES - or they may even be in on STEALING YOUR GAMES WITH DOORDASH HELP. I ordered same day delivery and the package never arrived. this gamestop used doordash who either delivered to wrong address or simply stole the package. I called the store and the manager literally said to me "this is not our problem - call doordash". you cannot call doordash about an order you did not place - so thats not...
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