Okay I'm going to write a long review, but in short I have had amazing experiences in custom made product, minor and major jewelery repair.
Custom: without getting into nerdy specifics, my husband knew he needed to propose with a blue feather. What I didn't expect was for him to make a custom necklace. White gold in a perfect feather shape that he worked with the team until he was satisfied with the shape. Then a bunch of tiny diamond and sapphires. The gems actually didn't cost much at all. It was amazing and I love it and wear it wherever I can. I can't wear it at my work, so I got a tattoo of the exact shape of my necklace when I can't wear it.
Minor repair: Over eight years ago, I had inherited my grandmother's wedding and engagement ring to use as my own. It was a platinum ring set. Because it was so old, I had it looked at in the mall at one of the jewelery shops. The stones were loose, and on the wedding band two of the small diamonds were cracked. They (the mall) told me they would have to replace the diamonds, send it out of building for repair, and the white gold touch up would need to be removed and replaced with platinum because it would bubble in the repair process. They(the mall) quoted me over $800. Since Daimonds was where my necklace was made, I thought to get their second opinion. They told me you don't have to replace the white gold because it would only bubble if you did it wrong, and only one of the diamonds needed to be replaced. The quote? $115.
Major repair: recently my family member with a similar ring to mine just in white gold was in an accident where they had to cut off their ring. It looked like a horseshoe. When their hand had healed, it needed a size increase. I knew where to go. There was a significant size increase due to the injury so that would take more material. Only $110 and they quoted a week but was done...
Read moreTodd is THE man!!! I went there to have my wife's engagement and wedding band made after being referred there by my brother-in-law and man was I ever happy I went. Let me start by saying that I'd been numerous other "big box" jewelry stores shopping so I had an idea of what to expect when I walked in and boy was I was wrong. From the start Todd and his crew were nothing but awesome. They took the time to find out what I wanted and proceeded to draw it on a notepad. It was great to be able to bounce ideas off them and get their input. Todd took the time to explain differences in the quality of diamonds and showed me what those differences looked like side by side. Todd and his whole crew have been awesome time and time again. I've referred several people to him and every one of them came away happy. Whether it's a simple piece or something extremely elaborate these guys will do it and do it well. It's an awesome mom 'n pop shop feel. No one has fancy clothes and a name tag. It's just regular good ole boys in there. No high pressure sales tactics. No frills. No super mega one day sales. Just great people, great prices, and...
Read moreWe absolutely love Diamonds! Before my boyfriend (now husband) found Diamonds he bought an engagement ring for me though Kohls! He ended up taking the day off of work and waiting for the ring to be delivered to our house! When he got the ring from Kohl’s, most of the diamonds had already fallen out of the ring. He was not very happy so he called Diamonds to see if it was repairable. They had amazing customer service and talked with my husband and mom for a while to decide what the best option was. My husband, boyfriend at the time, decided that he love them so much that he wanted to create a ring specifically for me through Diamonds! I am so happy he did because I look at my ring each day and love it more and more! Diamonds has been amazing. Their customer service is so personable and refreshing. I go in there about every three weeks to get my ring cleaned and make sure there is no problems! Each time I walk in they greet me by name and I always leave there with a big smile! I will never buy jewelry from any other place other than Diamonds! THANK...
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