Paper Source — Local services in Merrifield

First of all- me and my friends went here to check out some of the stuff because we are really big stationary fans who were just walking around mosaic- as we stepped in a lady greeted us and we said we were looking around. The lady immediately pointed us at the clearance section (??) - but we mostly stayed at the cards section since a mutual friend of ours was having a birthday soon. We were walking around looking at what types of things they had when the lady started following us. Weird but okay. We were talking (like normal teens do) when she was literally right behind us wherever we went. We were super uncomfortable but she came up to us and asked what we were doing. We said we were looking around again but she lifted her glasses and said “what are you ACTUALLY” doing. Hinting that we were shoplifting??? We were literally just talking about the selection of legos they had. We looked at her confused but went back to looking at the birthday cards. I didn’t feel comfortable at all at the store because she was literally one feet away from hs the whole time and followed us around. We didn’t feel comfortable to even continue looking at the cards so my friend just bought the candle she wanted and we left. Super uncomfortable, bad experience that left a sour taste in my mouth. As a stationary lover- I expected more from the employee and from the store, since for some reason they didn’t mind anyone else at the store but when teens step inside she follows them around and treats us less than and like she wanted us out of the store. Yucky. I can’t even rate it for the stuff there cuz they lady didn’t even give us space to look around and discuss the type of stationary....

I didn't have a wonderful experience at this store. The staff were very friendly, but the business itself seems to have some issues.

First off, the prices are insane at this store. I was expecting higher prices given the niche product and the location, but I was still amazed by the high prices on the labels. More importantly, the product prices were mislabelled, so when I got to the register, the papers I selected we actually even more expensive than I originally thought. I didn't really realize this mistake until after I had gotten home. At this point, I decided to return the paper because I had paid nearly $1 per sheet for plain white card stock. My last grievance had to do with the return process, where they claimed they needed my email address, home address, and phone number in order to process a return. I argued for 5 minutes before a manager decided to "give me a special exception". It's ridiculous for store policy to require the forfeiture of private information in order to process a return. Furthermore, they opened the packages and counted each of the 60 sheets of paper I had purchased to ensure I didn't skim them? That's fine and all, but it was pretty crappy to have to stand there for 5 more minutes while they double checked that I...

I'm a huge stationery lover, so Paper Source is a store I always have to frequent whenever I see it. They have the prettiest, cutest, funniest greeting cards for any occasion that you need. The front of their store usually features gifts and other products for the upcoming holiday, so it's super easy to remember and pick up whatever you need.

In addition to cards, they have other stationery, cards, envelopes, stamps, writing instruments, seals, different kinds of paper like vellum and craft, journals, calendars, and more! If you're looking for anything to help with parties or special events like graduations and weddings, Paper Source is the place to go! They have everything you need, and they have knowledgeable, friendly staff who are more than willing to help you out. I've had friends who've had their save-the-dates and wedding invites done at Paper Source, and they were very pleased with their creations and service.

I usually pick up all my greeting cards from Paper Source. They have such a wide and diverse selection, and I'm always satisfied with their collection (and so are my card...