Dickson's Jewelers — Local services in Mesa

Please do not take your jewelry to this jewelry store. Awful customer service. Had my jewelry for over a month. Said they had the wrong parts ordered the first time I went to go pick it back up. Then when I went to go pick up my jewelry I paid it in full they gave me two articles of my jewelry but I left one behind because they said they still didn’t have the right part. After a month long wait I went back in there to pick up my jewelry and they try to re-charge me the full amount that I’ve already paid. The lady that works there went psycho Yelling at me and I believe it was her husband .I have never been treated so badly at a public place of business she yelled at me and told me to get out saying I never paid but yet when I was in there two weeks ago I paid in full for everything the man didn’t give me a written receipt out. If you want your jewelry to be taken care of at a timely manner and to pick it up with proper receipt do you not go to this jewelry repair store like I said I can’t even give them a rating it is below zero. Please Lord help this woman...

These folks have always been a pleasure to do business with. This was where I purchased the ring I presented to my wife when we got engaged almost 5 yrs ago. Turns out, it's also where the ring she presented to me on our wedding day came from. They've cleaned our rings for free every time & also do battery changes on all kinds of watches (their "bread & butter"). Their prices seem fair to me .My wife's engagement ring cost around $1.7K after mods(which, I thought, were also reasonable). Couple years ago, had to have it cut off her finger in the ER (swelling due to pregnancy). I took it back to Dickson's & had it fixed & I was BLOWN AWAY by the quality of workmanship. Whoever their jewler is should be VERY proud! I'll be trying to upload a photo of it later. Thanks for...

Have been coming to their store for more years than I care to admit. Top notch jewelry repairs and ring sizing. Great prices and quick turn around. If something will take longer to fix or there will be any issues, the let you know up front. Quality new and estate jewelry in all price ranges. I am still in love with the impulse purchase pink pearl studs I bought there last year while getting my gold necklace fixed. They are so customer service oriented that they offered to bring my fixed jewelry to me out in the parking lot so I don't have to drag my wheelchair out of the car. They are just the nicest people. Bonus- they sell Girl Scout cookies for their daughter's troop during that time of year. One...