I really appreciate this gym due to the fact that it is walking distance & serves the greater North Miami Beach community. I live here part time, and NEED to go to a gym daily for back and muscle pains that I deal with constantly.
Because this gym is essentially a "hotel gym - connected to the Crystal Beach Hotel" it seems that the management, owners, etc, do not really consider this gym a full-service gym (for example, reasonable hours to accommodate customers OUTSIDE of the hotel guests, quality equipment, and so on).
People who live in the area pay monthly to utilize this gym, please operate as such!! Extend the hours back to the way it was before the pandemic started, PLEASE UPDATE AND MAINTAIN THE EQUIPMENT!! 85% of the machines are grossly outdated, squeaky and in need of maintenance. Perhaps add a couple rowing machines and put the showers back in use.
Your members who live here are depending on you to operate fully as a serious fitness center! Please take pride in that! Not everyone has the luxury of commuting everyday via car, bike, scooter, etc, to a gym just to get a...
Read moreI have moved back to the area again and wanted to sign up for the membership because of the convenient location besides the bad reviews, however I was seriously taken aback by how unprofessional the front desk guy was. He did not at any point had eye contact with me and when he did it was brief and with a look of disgust on his face , almost like he was annoyed that I was acquiring information about the gym. Nonetheless, his demeanor is that of guy that seriously hates his job very much, or simply Dislikes people all together and has zero customer service and for that, I will gladly take my business elsewhere. Management should seriously consider hiring another individual for front desk position or having a serious talk about improving his work ethic and professionalism when interacting with potential...
Read moreI like the convenience of having a gym walking distance to my home , I reject very much traffic but I just must make it a. point to go to LA Fitness where there are decent machines , crystal fitness is convenience but the machines are pitiful old and some are scary looking, the place lacks a lot and im very sorry to say this because the person in charge is very cool has nothing to do with the conditions of those equipments . I shall continue to go until I get disciplined and wake up early and beat the traffic to go to la fitness and btw la fitness is not the best either I just came from New York and Esporta is really the best gym there is to me 5 years there you can't blame me that I got spoiled with those state of the art top of the line equipment club So sorry Crystal fitness, but I'm happy you are...
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