Sweet Home Appliance — Local services in Midvale

We found this place online with many great reviews and are disappointed that we did not have a great experience. We bought a washer and dryer from Sweet Home a few weeks ago. We ended up paying for the washer and dryer, delivery fee, and warranties (which the employee gave us a deal on since it was 4th of July weekend). After a few days (payment already made) we were contacted by the store stating that the price on the washer was misstated (given to us for $100 less than it should have been), and the lower price coupled with lower delivery fee/warranty meant the store was losing money on our purchase. To be exact, they stated they were losing $170 on this purchase. They requested that we give them more money in order to receive the washer and dryer that we had already paid for (but hadn’t received yet). This was all conducted over text and insinuated that our only option was to compromise on the financial dynamic or we could not have the washer and dryer we purchased. We let them know that we found this incredibly inappropriate and unprofessional and ended up settling on picking them up ourselves (essentially paying $50 for a delivery fee we did not use) because we were in desperate need of a washer and dryer.

We were greatly disappointed in the business we received from this store and would strongly caution anyone looking...

We were looking for a refrigerator for a second home and found this place. They are great! Unfailingly honest, and very helpful. The inventory seems to be pretty much scratch and dent, but they are priced accordingly. The bigger the dent, the lower the price. We bought a brand new LG refrigerator for less than half the retail price and it had a small scratch on one side and a very minor dent in the lower front that is extremely difficult to see. We may not have known about the dent, except that they pointed it out to us! As for the scratch, a $35 touch up kit from LG will take care of that. (It's less than one inch long!). Delivery was reasonable and quick. Bought the fridge on Friday and it was delivered Saturday afternoon. We are extremely happy we found this hidden little...

Great store, responsive, communicative and upfront with what they sell. GREAT prices and delivery was fair, fast and complete.

I bought 2 washer/dryer combo units from them at more than 50% less than retail. They are a scratch and dent store but really, I just need an appliance to work properly. The sales person reassured me they test every appliance for working order, but just in case they also sell a very affordable warranty.

Delivery drivers were very fast, friendly and complete.

They don’t have a fancy showroom you’re paying for, nor a gazillion sales guys to greet you at the door and stop you while you browse the appliances they have.

If you’re in the market for any appliance I would...