Banter by Piercing Pagoda — Local services in Millcreek Township

Worker seemed nice, but I’m a little upset I ran there after working all day. To get my daughters ears pierced. I was told she couldn’t, because they close soon. With that said website says 6pm. I was there to the worker at 5:35. I get it was close to closing, but we still had 20 mins. There was no one else there. Idk maybe it’s a lot to it or something. Most places have to serve you until closing time. I just hate seeing my daughter sad. Also having to run around just to get there on time to be told no. I also called 10 times before I came and no one answered. I’ll just take her somewhere...

I went to one of these locations the other day and just got ignored when I walked up. No hello. How are you doing. Nothing. First red flag. Then I asked the girls name and she said her name was Niki unfortunately it just seemed that Niki didn't really care about me or other customers so I ended up walking to the other kiosk where the other ladies were so nice and helped me get a great gift for mother. Sad to say I won't be back to that other location. Maybe they need better customer service training...

The employees were rude and one employee was screaming about getting in a argument with someone else that worked at the mall. And she went on and on about how jf someone has something say than go to her and say something to her very unprofessional. This isn't the first time I have been treated rude by employees that work there! I actually felt like telling them I nted my money back! My daughter and myself spent alot of money there and than having a few horrible...