Pandora Jewelry — Local services in Millcreek Township

Sadly I can't leave any positive feedback. I purchased a necklace on vacation in Las Vegas at a Pandora store there, and was told if I needed to exchange for any reason I could take it to the Pandora store in my hometown with the receipt. The associate I first spoke to was pleasant, however her supervisor was the opposite of helpful. When I showed her my receipt she refused to help assist because they are a franchise. Not once would she look at the paperwork or look me up in there system. I've spent plenty at the Erie location and now I will most definitely not. I called the Pittsburgh Pandora and they even said they didn't understand why they weren't willing to make an exchange. Considering I called the other Pandora in the store and the supervisor still wouldn't help me I definitely won't be going back to the Erie store. If she would have even shown some real concern or empathy this review would have been...

My husband went to the Millcreek Mall store to see about having a chain repaired. He said Kelly was so helpful, and he will be sure to return to that store for future purchases because of the service he received. ...

What number am I supposed to call them on? I tried calling the number on here like 5 times and it’s always busy , I can’t get ahold of them

The one in Millcreek...