Charleys Cheesesteaks — Restaurant in Millcreek Township

First off, the girl taking orders was not polite and she needs trained better. My mom ordered a meal, she asked if she also wanted a drink and fries. Second, my Dr. Pepper was nasty and had no flavor. They said it was just changed. They did switch it for me. Third, I ordered the Philly cheesesteak meal. Only with the steak and cheese with lettuce. My sandwich was a pathetic sandwich of bread with a splash of meat and lots of lettuce. Oh and the manager didn't have the fries on the tray, we had to ask for them. He also gave a dirty look when we asked for lettuce on the sandwich, it wasn't on there. And when I went back after seeing my pathetic lettuce sandwich, the guy spoke to me like I was a child. I was also super sick after eating and had to run for a bathroom. I really believe I ended up with food poisoning. Usually I do not write reviews, but due to getting sick, I felt I had to. ...

My review is based on my experience from yesterday and was my first time eating from there. The staff are extremely unorganized and very slow. If they moved any slower everything would stop. Fries are left on top of the counter for long periods and getting cold. Orders are all mixed up. They don’t know who ordered what. People were standing there for a prolonged time waiting for their order. There is only one cash register...the Cashier looked absolutely drained...oh yeah, did I already mentioned slow?? I ordered fries and that alone took 30 minutes. Worst experience but my patience held out and the tasty fries made up for it!! Even so, I will definitely avoid this place...

WOW. No idea how this place has any 4 star reviews. WORST customer service i have ever received. First of all an older gentleman working there was goofing off like a child i even witnessed him throw a block of sliced cheese at another staff trying to be funny. The cheese she caught it but was holding it up against her clothing and told him this cheese touched my clothes he says so throw it away. WHAT A WASTE! Then our tiny little order of chicken and fries was ready sitting getting cold while this man still jokes around goofing off with young staff. DONT EAT AT THIS DIRTY HOLE...