Staples — Local services in Millville

If I could give this store a no star rating I would, since the manager here is one of the most terrible racist people you can ever encounter. I walked into staples tonight with my husband and children to purchase a few thing that we needed for our business. We have been coming here for as long as we've had our business over 20 YEARS. Walked around the aisles getting our things, our children grabbed a toy each and walked to the register to pay. We first handed the nice girl the children's things to scan, we handed them the toys back and they went and sat on the computer chairs in the corner that they have to display and try. We started paying for our things and were starting to talk to her on ordering a shelf and a new office chair. Out of no where comes out of his office this man (later finding out he is the manager) as if something had happened , here he comes almost mad asking my husband and I if we have already paid for the things that "these" kids have we reply yes we already did she scanned them he asks the girl " did they pay for that? , did you scan it? Are you sure?" . She replies yes I scanned it already. He replies ok well when they finish paying print out the recipient so I can see if they paid. The 3 of us are in shock that he approached us like this so angry bitter and basically accusing my children of stealing and over and over again needing proof to make sure we paid and did not steal. HOW DARE HE ! My husband showed such restraint in not punching him in the face for being so disrespectful. I didnt know being dressed a certain way of maybe being brown & Mexican depended on how you should be treated. We left everything at the counter and only paid for our children's toys. I will never again shop here as long as he works there. I only feel so bad for our cashier she felt so bad about what happened after he said that she was so upset as well. There's a few bad seeds everywhere and unfortunately there is one here. So know that as long as your are mexican ,Hispanic, brown as soon as u walk in here you will be judged & you will be treated...

Both visits to this Staples and both times I left with my day a little less bright.

First time I went in looking for a business laptop for my dad. I found a clerk and said "Hi, I would like that Lenovo please" and was met with a stare like I had multiple heads and a "Yeah?" I repeated my request to the same response and a dead look. I finally said "Can you please bring one up? I'm ready to check out" and finally got (albeit a rather unpleasant) "I need to check in the back if it's available. To which it wasn't; the only one in stock was on the floor as a demo and the demo model was in the box in the back for the one on the floor. Needless to say I had to drive to Deptford to pick up the laptop.

Second occurrence I went in to get a color copy and lamination of a newspaper headline of a show I was in recently. I go over to the copy center and ask if I could have the two jobs done. The lady behind the counter replied "I can laminate it but I can't copy it for you." I assume this meant that I had to copy it myself from the copiers behind me. It was an odd size, larger than 8.5"-11" so I asked if that was alright for those copiers and she said "I can't tell you that." "Well, why not? Is it just a customer responsibility thing or..." Cut off abruptly and talked to in a huff as if this was supposed to be common knowledge: "Newspapers are copyrighted material and we aren't allowed to process copies." If it's that important, say so at the start of the inquiry.

Long story short, unless you want to deal with misanthropic employees who want to suck the life out of your day because theirs is so bleak, avoid...

I went into staples specifically to fax over some paperwork for my sons doctor. There was a man working the desk who was writing things on a piece of paper. When I approached the fax machines I told the man that I needed assistance and he told me I had to use my card first and than follow directions on the machine to fax the papers. So I tried fit myself and couldn’t figure it out. So I once again asked the man for assistance because I did not know how to work that kind of fax machine. He was very rude with me as if I was bothering him. There was also another woman who had been there before me who said she was also waiting to be helped and she was also about to leave because of the way she was being treated as a customer. As I decided to leave the store I walked past the other employees at the other registers by the exit and told them they need assistance in the fax area and they also did not ask me any questions or greet me or any of that matter. It was just...