I went in yesterday to have my bracelet cleaned, unknowingly that they only did cleanings Mon through Friday. The staff went out of their way and cleaned my bracelet anyways. They helped me set up my online account so I can earn points for my purchases. They also showed me several pieces of jewelry I was interested in. I bought myself a new charm and they were more than happy to put it on my bracelet for me. I typically like to shop on line, but with the excellent service I received ill definitely be back to make my next purchase at this location. Thank you...
   Read moreAbsolutely horrible customer service. Walked in ready to drop money, 5 employees standing around with backs towards customers. No one acknowledged us , till we basically begged for attention. When we finally got an employee she seemed scattered brained and didn’t listen to what we wanted. Then we were told cleaning wouldn’t be able to be done because it’s a weekend. They were not busy at all. We walked out and left not spending my money in there. Took it to Woodburn where the service is...
   Read moreI came today Sunday drove 40 minutes because there’s not a closer pandora to me walk in 3 employees standing around doing nothing I ask to get my ring clean and they (chubby white man probably 5’7 )said no because it’s a “weekend and there normally busy on weekends so they only clean rings Monday- Friday. even tho all 3 employees were STANDING AROUND it was a SINGLE RING I’ve had it cleaned in less than 15 minutes before. Employees...
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