Burggraf's Ace Hardware of Moorhead — Local services in Moorhead

I usually go here because it's close to my house but I will not be returning due to an older man being extremely racist today. There was an incident where a gentleman hit my car in the parking lot, and he was very kind to me about it. He came into the store and asked who owned the car and the employee overheard this. We went out to the parking lot to see what happened (the gentleman and i not the employee) and decided no harm no foul and we both went on with our day. When I went back into the store to finish my shopping the male employee came up to me making racist remarks about the gentleman, so much so it was a jump scare and really caught me off guard. Even saying "he probably didn't even have insurance" I had to tell the employee to leave me alone to finish shopping. I was extremely uncomfortable. I will be going to another store from now on. I will note however, everytime I go im usually helped by two older women who are very kind people and weren't involved in this at all, it was just the older white male who looks like his dad might also...

This was my first time shopping here and it was an amazing experience. As soon as I stepped through the door, I was greeted and asked if I need help finding anything. The store is organzined in such a great fashion that I could see exactly what I wanted (Craftsman tools) from the entrance so I politely declined the assistance. After I grabbed my belt sander, I began browsing to see what else they had which I was approached again to see if I needed help with anything. It wasn't a smothering sort of "do you need help" but often enough to where if I did, I'd know someone was there. To top it all off, the cashier was phenomenal. She greeted me, asked if I found everything, explained the rewards membership when I said I am not part of it (which I signed up for after her explanation) and chatted for a moment as she rang things up. I'm glad I shopped here and will definitely...

The people working there are helpful. It's not cool that they don't have a public restroom to use. Even places that don't have a public restroom Supply ONE FOR THEIR CUSTOMERS! It makes the over all experience feel like you aren't important enough for that. I remember when they used to have coffee and doughnuts in the back for customers. What happened to that,? I had shopping to do there for paint and supplies. Since I had to leave to go to M&H to use the restroom, I decided that I might as well drive to Lowes instead. I was painting professionally at this time. They missed out on a lot of business that Lowe's was happy to give me a contractor discount for. Plus they understand that their customers might need to...