Flooring Discount Center — Local services in Morro Bay

This company installed new flooring throughout my home. Two days later I had arranged for a new dishwasher to be installed however when the installer arrived he said he could not get the old one out of the space without risk of damaging the new floor because the height available was too tight/small. Flooring company deemed the dishwasher installer incompetent and demanded a different person be sent by phoning directly to Home Depot from whom I purchased the dishwasher. They also deemed Home Depot not knowledgeable in the sale of appliances. Both the owner of Flooring Discount Center and floor installer claimed that the previous old vinyl tiles were removed before the new flooring was laid on top of it. One week later another dishwasher installer came back out to install dishwasher and I hired my handyman (at my expense) to be there to monitor the installation. On the second attempt, it was ALSO impossible to remove the old one and install the new one – however my handyman was able to lift the counter top (this is unusual since usually they are fixed at each end) about ¼ “ and the old dishwasher was able to come out and the new one go in. Each time this dishwasher needs any kind of repair the counter top will need to be lifted. This is necessary because of the extra space taken up by the old vinyl flooring which was left in place and which has a height of about ¼”. Flooring company began hassling me immediately for payment in full (I had paid 80%), threated collections, threatened to put a lien on my house and have now hired an attorney to write me a letter demanding payment in full or else. All of this without them resolving the issue that the problem is with their flooring installer not removing previous vinyl flooring and thus new flooring is too high for an appliance to fit. They act hostilely and without discussion and are super aggressive at resorting to threats and legal action – a mere 18 days after the END of this job and during which they had received 80% of payment owed and I am trying to discuss and resolve this matter with them – all to no avail. Absolutely do not use or trust this company which lies, resorts to harassment, and meddles in others’ business such as by directly phoning Home Depot and telling them how to do their job. Owners of this company, Ethan and Jonnie, suggested that a licensed plumber could cut off the legs of the dishwasher and put on felt pads so that the dishwasher would fit. Need I say more? Photo shows old vinyl tile in place under...

Excellent customer service and quality products! We didn't realize the center had such a variety of flooring types. My wife, Irene, went to the store several times in one week, meeting with Wayne Nunes each time to discuss options and discuss our flooring needs. He was extremely helpful, providing information that helped us choose our floor. He was also very patient while Irene took samples home after each visit. We finally decided on the Provenza MaxCore LVP, wide plank, Moderne Icon Moda Living. Beautiful! The click lock flooring is usually easier to install but we decided to go in a diagonal pattern due to our space and appearance. I had to make various tricky cuts so it took a bit longer to install. Fortunately, Wayne suggested extra planks after discussing our needs with my wife. We recommend the Flooring Center in Morro Bay and will return to the store for future...

The flooring is beautiful and perfect and Jonnie helped me pick out the perfect flooring for my color scheme. The installer Daniel went above and beyond to help my husband fix things like the heater vent can, seat the toilets, plug plumbing holes.....stuff he didn’t have to do. He was very professional, focused and fast! I would recommend this company and their amazing team every day of the week! I am very pleased with the flooring quality and all the baseboards were done perfectly! Thank you so much for helping us get our home perfect for the selling it. VERY VERY pleased with their work and team! Thank you so much ☺️ ALL of you at Discount Flooring!! Every time I walk in the house I’m amazed at the awesome work and how beautiful it is!! Thank...