Palo Alto Plaza — Local services in Mountain View

Hidden gem in Mountain View with easy access to El Camino Ave, US-101 and I-280.

(Note about the name: the apartment complex is technically in Mountain View, right at the border of Palo Alto)

These apartments are fantastic! Several caveats before the rest of the review. We had moved in at the height of the pandemic in 2021 when there was a significant promotion going on, so we were very happy with the value of our 15-month contract. The apartments were also just remodeled before we moved in. In comparison with our previous older apartments in Sunnyvale and Milpitas, with disproportionately higher rent, this was an unbelievable deal.

We just moved out to find more space, but we will miss this place!

Several things we loved about it: The studio apartment we chose was a good size for us at the time, a couple without kids or pets (no pets allowed). There is a divider between the bedroom area and living room area, so you have a bit of physical/visual separation. No sound separation though. We really like having a balcony too. There was even an option to choose the color of two of the walls of the apartment when signing the lease.

The kitchen for our apartment was brightly lit with white counters that surround you on three sides, which made cooking and organizing much easier.

The pool area is really nice and the gym is decent, with an outdoor area for weights and a bottle filling station. All free-to-use and never crowded while we were there. There's also an outdoor putting green that we never use, as well as a new yoga studio inside the top floor.

The landscaping work is amazing -- major props to the people who designed/created/maintain the huge variety of trees, shrubbery, flowering plants, and other greenery around the inner courtyard and front of the apartments, as well as the pathing and lighting. It really makes a difference when you walk through, and my husband and I loved the peaceful, scenic vibe.

The electronic mail locker system (LuxerOne) is very convenient. They notify you via text or email when you have a new package there.

The staff are incredible. The main office is open every day and easily accessible in the lobby. Before we signed the lease, they made the process easy and transparent. When something went wrong, they put in clear and actionable efforts to make up for it or improve the apartment building. We've had 0 major problems the whole time we were here thanks to Bryan, Mark, and the rest...

I moved last weekend to this amazing property and I can’t believe how lucky I was to find it. I searched for over 6 weeks and nothing convinced me until I toured at Palo Alto Plaza, I knew that would be the right place to live in. Now, after having moved in, I confirm that living here is like paradise. Super quite and respectful community, I like its pet-free since I am allergic and everything is kept beautifully organized and clean. The managers are at the top quality level, specially Michael (that I dealt with more often), who would respond to any inquiry or issue within minutes and in a very friendly way! Never have seen this before. There were a few minor things to do at my apartment to make me feel more comfortable and Jose (maintenance guy) came in the exact the same day I asked for help and he solved everything very quickly and professionally. The junior apartment is perfect for one person, super new and remodeled with plenty of storage space and there is every detail to make you feel like at home. The swimming pool, hot tub and gym are always clean, readily available and quite empty although now can be used without reservation. The views from my apartment facing interior on the third floor are so beautiful, and peaceful. I work at Stanford and the commuting is also very beautiful compared to my previous apartment. I love is all green and passing by the Stanford dish and only takes 12-13 min by car. I could not have lived better and happier anywhere else! this is the place to be! I also explored the area and went running and its perfect! so quiet and nice neighborhood and shopping area just a few minutes by walk! Everyone living here is very nice and happy and what I like the most, very quiet! Stop searching, trust me, this is the best place to live! I am honest, nobody told me to write this, I just hope that everyone who reads this believes my words, you...

After I have been living here for 9 months, it's time to make a longer review. First of all. It's just a nice place to stay. The location is perfect with tranquility and yet close to shopping and restaurants. The two guys in the office are always friendly, helpful and you are greeted with a smile. If there is something wrong there is always an answer right away. In terms of rental contract, there is nothing to put a finger on. Everything is transparent and you feel safe. The place itself is quiet and peaceful. An amazingly beautiful garden and pool and there is always neat and clean everywhere. There are constant gardeners and everything is in great condition. You feel safe here as it is a secure calm gated community. Even outside the condo you feel safe at night. If you need help fixing, the service people are very friendly and always on the spot to help. Joint events are held twice a year. There could be more participants. But I still really like it and it means a lot for those who attend. I think if they made it as just non-committal and unformal that more people would joint over time. There are many singles living here and it could be like a "bring your own beverages" the first Friday every second months. Then it doesen't requiere a lot of efforts from the management. It could be worth a try to create a little more social life and vibes. One last thing, it could be nice if there were a closed facebook group for the residents, so they could communicate between and also arrange things like the unformal friday bar or sell stuff. Also if someone need to borrow anything it could be a great help. Specially for new people who just moved in. Overall, I am extremely pleased...