Walgreens — Local services in Mukilteo

The Pharmacy here is a JOKE. My mother lives nearby and I sometimes have to pick up her prescriptions. She has several physical problems, and as a result she is prescribed pain medication. The Pharmacy recieved the prescription from her doctor on Friday (the same as ever month). When I went to pick it up for her on the following Tuesday they STILL did not have it filled, 5 days after receiving it. Then while waiting I was told they could not fill it as they only had 82 of the 90 pills she was prescribed. My mother called them and was told even though they had her prescription for 5 days, they failed to order more to insure hers could be filled. She asked can I get the 82 now and the other 8 in a couple days when you get more? They said NOPE. You can wait 3 more days without your needed medication until we have it all, or take the 82 we have now and that's it. As she badly needs these, I took what they had for her and she was able to work it out with her doctor for the next months prescription, but who runs a business like that? Why did they wait 5 days, till Tuesday to order meds for a prescription they got the previous Friday? I know they hadn't even ordered them yet because I overheard 2 girls behind the counter talking about it. They were also incredibly rude and condescending to both my mother and I when the entire thing was their fault. Every month she has problems here but this was the last straw. Needless to say she is now seeking another Pharmacy that carries her prescriptions. I would STRONGLY recommend against this place as everyone I spoke with there is completely incompetent and unbelievably rude. I work in a customer service environment and would most likely lose my job if I treated my customers the way my mother and I were treated. DON'T WASTE YOUR...

This facility (primarily the pharmacy) needs a reality check. I don't use this pharmacy for anything other than grabbing a few drugstore items every once in a while. I decided to get my covid vax here and it was such an unprofessional experience. Most all of the pharmacy staff that I encountered were rude, condescending (I heard them speaking to people on the phone as well as through the drive-thru), and just severely lacking in any sort of care or consideration for the customers. When I went for my second shot today I called and asked if I could move my appointment earlier and just do a walk in. They said no problem but they are closed from 1:30-2:00. Nothing else was said in that regard. I went to get the shot at about 1:15 and they said they wouldn't do it because thy closed at 1:30. I protested and said that I had called ahead of time, they did not give me any time constraint other than 1:30 and I am here before that. They said i can wait around until 2. I was like no way, given that I was on my way out to Seattle and would be gone. They ended up giving me the vax. The pharmacist was so unprofessional. Asked me maybe one question. Then quickly jabbed me in the arm. Said nothing and I left. Couldn't believe how rude the were. Just the overall energy there is dispassionate and as if they would rather noone came to their pharmacy at all. I see all their other bad reviews. Not to be a "Karen" but this was not the first time I was treated this way and it didn't feel good. I just want them to understand that the way they treat people in service can greatly affect a persons day. Hopefully they get a...

Edit 1/14/25: i believe the guysname in the pharmacy is Aiden. Thank you Aiden!

I'm going to start this review off with letting others know that I have dealt with multiple pharmacies for many years now. So, I've had my fair share of issues too. However, I have been going to this pharmacy for a good while now and to be honest, I have never had a bad experience. Yes, sometimes scripts take a while to fill, but that's the business of pharmacy. It's not their fault. They deal with enough toxic customers.

I want to give a shoutout to the people who work with the customers face to face. I apologize, i forgot your names. The guy with the glasses is extremely kind and friendly! He always remembers me and goes above and beyond to help me. The girl (maybe in her 20s?) is amazing! She's very patient and will work with the customers to help with their needs. Also the other woman (she has an accent), is very helpful and generous with her words and thoughtfulness. The pharmacists are great too! I just don't deal with them as much as they are generally doing their pharmacist thing in the back. But, yeah... I just wanted to give y'all a shoutout and I hope this brings a silver lining for your day to day crappy customers, that a lot of us truly appreciate you and what you do. Yall are doing great! So, thank you for your help and...