Honestly I really love the products in this store. Always find good stuff. The reason for the negative review is I can’t stand the overbearing employees, it’s too much. I saw another review saying the same thing and your response was that they are trained that way and are doing a great job. It’s too much. A simple greeting and “let me know if I can help you with anything” would be awesome. But it’s “hey, how’s it going? What are you up to today? Any plans for the evening? What are you looking for? Oh just browsing? Well let me show you things you probably aren’t interested in. I can’t take a hint that you want me to leave you alone so I’ll follow you around the store and comment on every single thing you pick up.” And it’s not just one person asking multiple questions, it’s every employee in the store, and they ask the same questions. So I know it’s not genuine, they really don’t care about my evening plans and I really don’t care to tell them my life story. Please tell...
Read moreI bought a ring from Bronxton for my fiancé and we took the tag off so he could try it on to make sure it fit right. Ended up not wanting that ring later on, still within the 30 days I went to return it and brought my receipt and the box it came in. Mind you the ring has a Bronxton logo on it. I called the day before I returned it to make sure I didn’t need anything else. The lady on the phone informed me that all I needed was the receipt and the box it came in. So I go into the store to return it and the lady at the desk told me I needed the tag. And I couldn’t return it. While the gentleman next to me exchanged an item without the receipt. I am very unhappy with the situation and it doesn’t seem right to give me an in store credit when I had the receipt, the box and the ring with the Bronxton logo on it. I will never be shopping there again. I wasted about $210...
Read moreI had an outstanding experience at the Bronxton store at Fashion Place. The new men’s suit collection is absolutely stunning - elegant, modern, and of exceptional quality. I couldn’t be more pleased with my purchase.
A special shoutout to Rylie, who provided one of the best retail experiences I’ve had in years. From the moment I walked in, she welcomed me warmly, asked the right questions, and immediately pulled options that fit perfectly - no back and forth, no wasted time. Her product knowledge, styling sense, and ability to guide me through the selection and fitting process were top-notch. She nailed the sizing and color match on the first try and closed the sale with professionalism and ease.
I’m genuinely impressed and will absolutely be back for future purchases. Thank you, Rylie and the...
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