Had an outstanding experience with Ashtin.
We walked in not really expecting to purchase a mattress last night. But the wife and I both fell in love with one, so we pulled the trigger.
Ashtin was there to answer any questions, but gave us all the time and space we needed to comfortably explore the store and chit chat among ourselves. He never hovered or asked any probing questions…
Once we made the decision that we were seriously consider buying, Ashtin had lots of information to offer specific to our questions, but not the kind that’s just regurgitated out of a brochure. He spoke of real world experience, customer feedback, and was very sincere and genuine in his approach - even taking extra care not to steer us one way or another. His very casual and relaxed approach lets you focus on learning about the topic at hand rather than feeling like you’re being sold to.
If you’re even remotely considering a mattress purchase, before you click to buy, I urge you to walk in and check them out in person. I’ve bought my last 2 online and while we’ve been very happy with them, nothing compares to the experience we had here at this store. On top of it, ask about specials when it comes to financing and/or other deals… We ended up buying a mattress that is currently on sale online with the maker, but Denver Mattress not only offers the same price but has added value by way of a longer risk-free trial period, amazing warranty, and even saved us $300 in additional items. On top of it all, the interest free financing terms are longer as well.
Outstanding experience, great selection and so much added value that’s thought to beat. What...
Read moreMy Husband and I were looking for a new mattress and set up when we went to Denver Mattress. We had no idea what we wanted. We walked into the Nampa store about 20 minutes before they closed and were met by the most professional salesman! We expected to be blown off do to our timing. Ashton our salesman was very very very kind and helpful. With in a few minutes of listening to us he knew what we needed and had us look at a Denver Mattress he thought me might like based on what we told him. It was a perfect match for both my husband and I. We tried other mattresses after the one he first showed us non were what we wanted. I was amazed that in such a short time he knew what we wanted! Wonderful customer service! Just to make sure we weren’t missing something we went to another store. The salesman wouldn’t let us get a word in and was unprofessional when he said negative things about other matters stores including Denver Mattress. We both felt that spoke clearly to his customer service skills not even comparable to the wonderful service we received from Ashton! I hope he gets bonuses he went above and beyond. We are now customers for life and will be sending ALL or friends and family to the store and HIGHLY recommend Ashton! Thank you Denver Mattress and Ashton for being...
Read moreI am a medical traveler and Idaho happens to be our current contract. My husband and I are building in Montana, so we decided to stop by Denver Mattress to get some ideas on bedding for our new homes. We have been dreading this process, as picking out a mattress can be daunting, much less picking out 3. Cameron Fullmer was on duty when we stopped in. He has a very pleasant demeanor and was eager to help. He told us what the number one sellers are and why. As we tried out different mattresses, he was happy to explain the differences and perks to each one. He didn't hover as we tried them out, but was readily available. After we made our decision on 3 beds and decided we wanted to take advantage of the interest free financing, he helped us through the process seamlessly. He even went through the trouble of helping us figure out all the logistics of having it sent from Missoula to our homes in Kalispell, MT. We walked away from our experience confident in our decision and excited about our new furniture. We feel like Cameron went above and beyond for us, and did it all with a smile on his face. He is an asset to your company. Way to go...
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