one of the best fitness centers in the area hands down perfect for beginners up to high intermediate fairly clean all around not just the facilities everywhere is well maintained machines are well maintained (I believe all work perfectly) staff very friendly and everyone is well served with a smile. this site is the best fitness 1440 they got everything necessary and contrary to some of their competitors they're not contract sharks they actually work with you I was a member there a few months and it worked out perfectly for me as it was close to where I worked at the time. went back today and the manager Mike took care of my issue of ending my membership even though this month payment already posted last Saturday. there are plenty of gyms nearby I probably tried most. this one will never fail you. the only reason I canceled my membership is cause I can't make the commute. don't hesitate! sign up they got all the machines you need to hit all body parts full strength room cardio machines indoor pool an epic forgot-everything-and-feel-the-burn room with a movie theater like projector sporting bad azz movies everyday (must check out!) sometimes they offer water with lemon slices and coffee if not they got filtered water machine and towels for those coming to kill it. one of the biggest sauna rooms kids play room ... great friendly staff and no bs-service management. seriously this place is really fun and fairly exceeds what you'd expect for very reasonable fee and doesn't get too crowded (well only rarely like Monday post work hours like every other gym) even then you can still get at least few things done. I don't ever post reviews but this one I needed when I was shopping for for a deal around the area....
Read moreListen closely- THEY WILL KEEP YOUR CARD INFORMATION AFTER YOUR MEMBERSHIP IS UP AND DRAIN YOUR ACCOUNT. And enjoyably enough- they will talk to you like you are the most insignificant, stupid piece of dirt while they do it. Genuinely ATROCIOUS customer service. It is a shame they have chosen the management that they have, because I actually liked the owner and his son a lot, but this can't be in any way conducive for longevity.
I was moved across the country in January at which point I called to cancel my membership. They still took the $35 + $75 maintenance fee out of my account. I called, and they said that there was nothing they could do but that they would have a manager cancel the account so that it wouldn't happen again. Of course I was not happy, but I understood and let it go. February comes along and the fees come out again. Exact same process of events. March- same thing. April- same thing, but this time I got to speak directly to a manager. He said that he would reverse the charges and cancel my account. I never saw the charges reversed, but I let it go since I finally got to speak directly to a manger so it was finally finished. But- TODAY IT HAPPENED AGAIN. I called, by this point somewhat disgruntled because they have now taken over $250 out of my account for services that I have not even been in that time zone to utilize, and they got VERY rude and told me that if I would like to cancel my account I will have to give 30 days notice. I reminded them of the fact that I have consistently given 5 months of notice to which they replied "Sorry- no record of that. Maybe I can cancel your account so they don't take the fee out...
Read moreOne of the main selling points for me in terms of this gym were the group classes. I had been at PF and was getting bored. Classes tend to motivate me more as I have a specific time I will be attending, etc. However, on multiple occasions, I showed up for a class that wasn't being offered that day for whatever reason. The front desk usually had no idea why the instructor wasn't there or the class wasn't being held. They weren't very apologetic about it either. The first couple times, I wasn't upset because I know things come up sometimes, but when it got to like the 4th time, I was done trying. I had gotten out of bed on a Saturday to attend class and it wasn't being held after it had been advertised on the white board for the last two days. If they are not going to make the fitness classes a priority and get consistent instructors in there, I don't think they should bother with them at all. I was also informed by an instructor regarding how little money they were making. I thought that was unprofessional, but it also made sense to me regarding the lack of care/concern regarding the classes.
In addition, I was lied to and told I would be signing up for a month to month membership when they signed me up for a year long membership, so I got slapped with a cancellation fee upon leaving. I learned my lesson about signing electronically on a credit card machine. I will not be doing that anywhere else again because they can essentially attach your signature to whatever after you've already signed. I was OK with the gym before that because the people were nice, but now I would not recommend them to anyone because my trust was...
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