I recently had the pleasure of visiting Men's Wearhouse for both a tuxedo rental and getting a custom suit made, and I must say, the experience was absolutely outstanding. The level of service I received for both services was truly remarkable.
When it came to tuxedo rentals, the staff at Men's Wearhouse went above and beyond to ensure that I found the perfect tuxedo for my event. They were incredibly knowledgeable about the different styles and fits, and they took the time to understand my preferences and guide me in the right direction. The attention to detail during the fitting process was exceptional. The staff members made sure that the tuxedo fit me perfectly, paying close attention to every little detail. They provided expert advice and suggestions, ensuring that I looked my absolute best.
In addition to tuxedo rentals, I also had the opportunity to get a custom suit made at Men's Wearhouse. The process was seamless and the results were phenomenal. The staff members took the time to understand my style and preferences, and they worked closely with me to create a suit that was tailored specifically to my measurements and desired fit. The level of craftsmanship and attention to detail in the custom suit was impeccable. It fit me perfectly and exceeded my expectations in every way.
The selection of tuxedos and fabrics for custom suits at Men's Wearhouse was extensive. They had a wide variety of styles, colors, and patterns to choose from, ensuring that there was something to suit every individual's taste and occasion. Whether you're looking for a classic black tuxedo or a unique custom suit, Men's Wearhouse has it all.
What truly sets Men's Wearhouse apart is their exceptional service. The staff members were friendly, professional, and genuinely passionate about ensuring that I had the best experience possible. They were patient, attentive, and went above and beyond to address all my questions and concerns. The level of personalized service I received was truly remarkable.
I cannot recommend Men's Wearhouse enough for tuxedo rentals and custom suits. Their service is unparalleled, the attention to detail during the fitting process is remarkable, and the selection of tuxedos and fabrics is extensive. Whether you're attending a special event or in need of a custom suit, Men's Wearhouse is the place to go. This is definitely a five-star establishment that deserves all the praise...
Read moreI really wish I could write a more positive review for this location but there is one employee who has absolutely ruined any chance of me coming back. I've been to this location 3 times, all experiences resulting in frustration with one employee and another having to step in and save the day. I wish I had this employee's name but the picture of said employee can be found in the review from Parker Holton.
My most recent experience was a tux rental for my wedding. The day I came to pick up my rental, this employee just immediately seemed annoyed that he even had to service me and my group. After a couple of back and forth questions, this person randomly raises his hand and tells me I need to calm down. Completely out of nowhere, nobody was raising their voices, these were just simple questions he should have been able to answer. Like my previous experiences, another member saw this and basically told this employee to go help someone else.
Later during this visit, the same employee then starts working with my father and communicated that we had to return our rentals the day after the event as it was standard rules. My dad asked for clarification because the note on all of our tuxedo's said April 21st, not April 20th, and instead of possibly looking into why that would be or thinking about the situation at all, he instead responds with "what makes you think you're so special", with a ton of attitude. The reason ended up being that it was Easter and the store was closed entirely. Even after being corrected, the employee's only response was "Oh, I guess you guys are just lucky" and walked away.
Overall, the tuxedos were great, fit perfect, and the process itself is pretty seamless which is why I am even giving 3 stars. But this location specifically has a problem on their hand with this employee and It's a shame that one person is able to ruin an experience like that (and for others, based on other negative...
Read moreAbsolutely awful experience! We scheduled an appointment but were told we would need to wait since there were other customers that had walked in right before us. The sales person provided zero direction, was very short, and made no effort to guide us in any direction or provide any information. He never took one measurement, threw jackets on my husband and said “is this it?” With pants the 38 was too small and the 40 was huge… the saleman said- well i guess you will just have to chose and walked away. i then asked “is there a different fit like fitted or slim that may fit differently,” he shrugged and grabbed the fitted 38 that ended up actually being too big unlike the modern fit 38. We were confused, provided zero direction and when we told him we wanted to think about it, i asked if he could write down the info on the suit jacket and pants, he turned to me and said “you can take a picture of the tags“ then disappeared. no one even noticed we walked out. so we went across the street to Dillard’s, had an amazing experience and dropped $1,000 for multiple suits. DO NOT GO TO THIS MEN’S...
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