Had a really pleasant experience at Banana Republic in Natick Mall. My wife was shopping for a dress and shoes for a wedding, and she found exactly what she needed.
The staff were super friendly and helpful without being pushy. Special thanks to Nancy whose customer service was top notch!
The store felt calm and nicely arranged, which made the whole process easy and enjoyable. We’ll definitely come back for...
Read moreThe service was questionable. Two sales women greeted us. The store was empty. We were followed and watched while we shopped. We felt so uncomfortable. If I file a complaint, I bet the sales women will say it was a misunderstanding, that they were doing their job. No, we were racially profiled. It is a horrible feeling that...
Read moreI‘ve been to this particular store a few times and the staff was always top notch. Even when I looked like a mess after having been to the lake, I got treated well and the same as when I was all dressed up. Thank you for your great customer service. Clothing is high quality. Love it. Only wish they had more items in long...
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