Hackensack Meridian Health Jersey Shore University Medical Center Emergency Room — Local services in Neptune Township

I was rushed to Jersey Shore Medical Center. I told that EMS I wanted to go to Riverview Medical Center in Red Bank. I live in Sea Bright New Jersey. I was having a stroke and they told me I needed Jersey Shore Medical Center because they were a trauma hospital. I got there and immediately they started their assessment and did what they needed to do. After that I was left in a room for 3 days the first day I had no food no water nothing was given to me to eat or drink. The nurses were nasty and they never came in when you hit the call Bell they kept shutting it off. Hospital was so busy they had people in the hallway it was unbelievable. If they know it's this bad the fat cats need to get off their fat wallets and hire more staff. The last time I checked this is the United States and we are supposed to be treated with respect and dignity. I also heard the nurses talking about other patients and making fun of them which I don't think was very professional. I heard one of the nurses talking about me and I called her out on it she was like a deer caught in headlights trying to make different excuses telling me it wasn't me she was talking about. I told her she shouldn't be talking about any patient in that fashion. After being in the ER for over 72 hours I was finally brought to a room. They really need to do an assessment on their ER it is poorly run. I kept asking to speak to the charge nurse. The charge nurse was no help and I told her I wanted to speak to the supervisor RN in charge. Once I spoke to the charge nurse things got rolling very quickly because I told her that I would contact the administration office. It's bad when you have to make these kinds of comments to get any service especially when you're sick with a major disability. P.S. Jersey Shore Medical Hospital doesn't even deserve a one star I rank them zero. I've been in quite a few Hackensack Meridian hospitals and this was the worst one I've...

Dr. Omar Ahmed's treatment of my grandma during her hospital stay was nothing short of exceptional. From the very beginning, Dr. Ahmed exhibited a level of care and professionalism that immediately put us at ease during a stressful time. He took the time to thoroughly explain my grandma's diagnosis, treatment plan, and what we could expect moving forward, ensuring we were fully informed and involved in her care every step of the way.

What truly stood out was Dr. Ahmed's unwavering patience. He listened attentively to our concerns, never rushing through appointments or dismissing our questions. Instead, he took the time to address each one with clarity and empathy, making sure we felt heard and understood. This level of attentiveness not only reassured us but also fostered trust in his expertise and judgment.

Throughout my grandma's treatment, Dr. Ahmed demonstrated an incredible depth of knowledge and skill. His diligence in monitoring her progress and adjusting her treatment plan as needed was evident, always striving for the best possible outcome. He remained steadfast throughout the course of her treatment, guiding us through difficult decisions with compassion and understanding.

But perhaps what left the greatest impression was Dr. Ahmed's genuine care for my grandma as a person, not just a patient. He took the time to get to know her beyond her medical history, treating her with dignity, respect, and kindness. It was evident that he genuinely cared about her well-being and was invested in her recovery, going above and beyond to ensure she received the best possible care.

In the end, Dr. Omar Ahmed's professionalism, diligence, patience, and above all, his compassion, made all the difference in my grandma's journey to recovery. We are immensely grateful for his expertise and the outstanding level of care he provided, and we will always hold him in the...

This ER doesn’t even deserve one star! I’ve been here with my special needs son for nearly 4 hours. First they put him in a dirty triage room that my sister and I had to clean with paper towels and hand sanitizer. They left my son to sit in a huge dirty wheelchair! He had so much pain in his feet and legs from them hanging down for 3 hours! There were no blankets, no pillows and no stretchers available! The nurse was nasty when I asked and said it’s always like this here. I listened to staff in the halls mocking patients. The only person that was friendly and caring was the physician! He was a sweetheart! Dr Eric Curran, you were the bright spot in our stay here and we thank you for your several visits and kindness!! I was told I couldn’t go to Cat Scan with him but said I’m coming because he can’t be left alone and needs two for transfers as he’s a severe fall risk! And of course he was left alone to sit in the hall! He has a severe form of epilepsy and cognitive impairment! Staff needs to be educated about preserving the dignity of their patients and not call them darling, baby and sweetie pie! That’s Nursing 101!! I brought him here because I was certain he’d be seen by a Neurologist only to be told they don’t have one in house! I thought this was a Level 1 Trauma Hospital! My son was a patient of many years at Geisinger in Danville , PA also a Level one trauma hospital and he received the greatest care there always, no matter how busy they were! After hours, they always had an on call Neurologist come in to examine him! This used to be my go to hospital for my son’s care but I hope to never have to...