J.Crew — Local services in New Haven

Store environment is okay, but what makes the overall experience subpar is the fact that staff always feel the need however, to watch over you when shopping which is quite uncomfortable, is definitely profiling and implying that you would steal which is completely unprofessional and unethical.

The staff really isn't welcoming by any means unless looking at you like a hawk is their intention in being helpful and relatable?!

If I'm being completely transparent the J.Crew brand is by far overrated and extremely expensive; not assessable to everyone and definitely not inclusive. You would have to take out a small loan just to purchase one garment let alone a full outfit which is truly unfortunate!

This store needs an overhaul - The staff, the overall setup of the store, not aesthetically pleasing at all, very sterile. The employees should be more welcoming and willing to assist without having preconceived notions, opinions, etc. STOP PROFILING and assuming people can't afford the items in the store. Poor customer service is by far...

Walked into J.Crew New Haven Ct . I was immediately greeted by a not so warm welcome...Is there Something I can Help You Find?? Not a Hi How are You ??? I hadn't stepped in a J.Crew in some time normally shop online . Just shopped at Urban Outfitters and Had an amazing experience from the entire staff included the sweet associate who removed a item off the mannequin from me. The fitting room attendant was very welcoming and was patient with my son who found some pieces he loved..As For J.Crew New Haven Ct The staff could have had a great sale from a family looking to shop...J.Crew should train the staff never judge anyone who walks into your...

The best customer service! The store is always neat and organize staff goes beyond to help you Cindy the manager is awesome! Highly recommend for good customer service and prices. I have shop at JCrew in Georgetown store not once did anyone ask me if I needed assistance. The area where things that are on sale was on the floor area was very messy never seen this in a...