2nd Street Dumbo — Local services in New York

So, I went on 2nd Streets website and saw 2 pair of shoes I really wanted and it said they were at the Dumbo location.

Excitedly, on a very rainy NY day, I grabbed a few good pieces ( Saint Micheal’s, Kapital & Fear of God) to sell to the location to hopefully get some $$ towards my purchase.

I waited until it was my turn to sell and gave them my 3 items. I was told it would take 3 hours for them to get to me. So, I tried on the shoes that I came there for and started looking around the store…

HERE IS WHERE MY EXPERIENCE REALLY WENT LEFT -

A women with blonde hair, black bomber jacket with a black laced shirt under, with white pants 🤢 started to follow my partner & I around the store…

She followed us so obviously that she bumped into us twice. Then while putting a shirt back on a rack she rudely reached over me. I got annoyed so I went to the register and asked then to hold my items until they were ready with my quote and I will be back.

I went for a walk around dumbo - grabbed a snack - and stopped a few places and returned.

When I came back the same woman just starred at us the entire time. STILL NO GREETING BTW!

They wanted to give me $80 for a saint Micheal’s sweatshirt , $80 for kapital sweat shirt and $1 for fear of god Nike pants.. I laughed and took everything back and purchased my shoes and another item and left.

I am very unsatisfied with my experience but happy that I got what I came for.

Word of advice - don’t come here until there is an item you know is there that you want to buy. DO NOT SELL - DO NOT EXPECT GOOD CUSTOMER SERVICE especially...

I visited this store yesterday, and my experience with the manager working yesterday (mid-long hair blond white guy) was terrible to say the least. He did not only make me feel irritated from the moment I stepped into the store with his weird expressions & stares, while leaving he rudely stopped me to check my sweathirt that I brought with me implying that I stole it from the store. He yelled from behind the counter "Oh what's that!" to me while I was walking out. He made me feel incredibly uncomfortable! After seeing that it was mine he tried to downplay it saying "He liked the design and wanted to check it out" but it definitely did not feel like that. How incredibly rude!! How as a manager of a store you mistakenly accuse someone of stealing!! As an employee you have to check what customers come in with, people shop around and have other stuff with them, do you expect customers to come in empty handed? How unprofessional and rude!! I was shocked by this interaction and later I went back to the store to make a compliant and confront him and tell him how disrespectful and unprofessional his attitude was. That's when I found out he was a manager which was insane to me how such a rude and disrespectful person ended up being a manager of this nice store. He did not apologize properly and also tried to gaslight me into thinking I made it up and he only was interested in my sweathirt's design. Other employees were cute and I feel bad for them for having to work with such an insecure and mean person. I will never be going back to...

Traveled a considerable distance to reach this store for the purpose of selling items. As I perused the racks and shelves, I found myself amazed at the price points, yet nothing was more jarring than the price quoted for purchasing my items. The sales associate, who was notably pleasant, proceeded to load piles of my belongings—among them, a pile containing around 25 items which he held in his hand. He extended an offer of 10 cents per item for this pile. As for the other collection, predominantly comprising new items lacking tags, he proposed a rate of $1 for each piece. To my astonishment, my Marc Jacob leather bag commanded a mere $8.

It is highly probable that anyone accustomed to the landscape of other resale stores would share in my disbelief regarding his offers. Regrettably, this establishment seems to present a futile endeavor for sellers. The items are conspicuously overpriced, and the designer articles are marked slightly below their retail value. Consequently, I have no intention of returning for either...