Bella Hair New York — Local services in New York

I have recently placed an order and the hair that was purchased smelled of chemicals and would not accept hair color. I contacted the company and asked for an exchange since the top quality hair I normally receive was not provided. I was told that they would not exchange the hair because it's not in it's original state. Had the hair been the quality I ordered there wouldn't be a need to exchange. I called the office and was provided with a manager's contact information. However, when I called, and asked for him, he hung up. This is quite ridiculous. A company should stand by it's products. I am a licensed Cosmetologist, and business owner. The level of service this company has given me...

I would give no stars but you have to rate it. I contacted a seller at 2:37 about my order and wanted to see what I purchased before hand just to make sure the closure was correct because I have purchased before and order wasn't correct. The employee was extremely rude took another client ahead of me and continuously was rude, I ended up leaving at 4:10pm when I originally arrivedat 3:43pm. When I texted her that I was going to report them for rude behavior to yelp and Google she said to go right ahead so here I am smh. Don't buy from these people anymore they act like people are not spending their hard earned money and treat people like garbage. This is not...

I love this place I purchased several wigs from here and it’s great quality abd the wigs last very long hair is very soft the staff are wonderful very helpful understanding they have affordable prices . I love Bella hair this is the only place I shop from . Will be purchasing plenty more wigs for my website I love them if your looking to purchase hair I definitely recommend Thankyou ....