CCH International Group Inc — Local services in New York

Ann was the staff member introduced by my friend to help me apply for a visa to China in April this year. She worked diligently and responsibly, and completed the application in just one week. During my trip to Alaska, I simply asked about this convenient service. Unexpectedly, she took care of everything from booking our cruise, flights, and hotel, to finding nearby attractions. This was incredibly convenient for us, older adults who aren't as adept at using the internet to facilitate travel. She also helped us with our embarkation baggage tags and pre-checked in for our flights. Any questions we had were always answered promptly, and she provided helpful reminders about all the important things to keep us worry-free. She consulted our opinions, offered us valuable advice, and used her expertise to help us make the right choices. I'm so glad I met Ann by chance. I never expected to receive such thoughtful service, which made our trip a relaxing and enjoyable one. I believe Ann's dedication to her work will surely boost Rainbow Journey's business! Thank you, Ann, and Rainbow...

I recently had the pleasure of working with Nina to book my flight from San Francisco (SFO) to Shanghai (PVG), and I couldn’t be more impressed with her professionalism, patience, and attention to detail. From the very first interaction, she was friendly, attentive, and genuinely invested in making sure I had the best travel experience possible.

Nina took the time to understand my needs, explained all available options clearly, and even found an itinerary that perfectly matched my schedule and budget. She was quick to answer all my questions, double-checked every detail for accuracy, and made the whole booking process completely stress-free.

What really stood out was her warm personality and proactive approach—she didn’t just book a ticket, she made sure I felt comfortable and confident every step of the way. It’s rare to find someone who combines such deep expertise with such genuine care for customers.

Thank you, Nina, for going above and beyond! I will absolutely be recommending you to friends and colleagues, and I’ll definitely be coming back for all my future...

I cannot recommend Tracy Song at CCH International Group Inc. highly enough! From the very beginning of our long-month trip to China until the very end, Tracy was absolutely extraordinary.

She guided us through every step with professionalism, patience, and genuine care—selecting the best airline, booking tickets, arranging multiple ticket changes, and even making sure we had wheelchair service and children’s meals ready for the flights. When Air China cancelled our return flight last minute, she quickly and efficiently handled rescheduled return flights and even arranged a convenient layover hotel in Beijing for us.

What impressed me most was her tireless work ethic and how she always went the extra mile to make sure everything was smooth and stress-free. Tracy consistently delivered top-notch service, well beyond expectations, and made a complex, lengthy trip so much easier for our entire family.

If you want someone who truly cares about your travel experience and will work hard to cover every detail, please call CCH and ask for Tracy. Trust me you'll never be...