Traveled a year ago, paid for seat selection for my children, mother and self. Received an email the day before at night with different seats and we were all over the plane. Customer service was rude and said there was nothing they can do. Finally at like 3am, yes am! I was able to get someone who found the last row on the plane for us. Then checking in the car seat at the airport was a mess and security took over 2 hours to get through bc both domestic and International was together. When I got to the front, I asked the delta agent why it was mixed and informed him that I was almost missing my flight. The agent responded with I should have come earlier. I did arrive almost 3 hrs ahead for a domestic flight, which is 2 hrs standard arrival. Never again delta. I have chosen to pay extra for another airline for my...
Read moreI can’t believe how horrible my experience was on Delta flight DL2347 from Miami to LaGuardia, NY. The filth between the seats was absolutely disgusting—clearly, cleanliness is not a priority for Delta. But the worst part? Upon landing, the luggage compartments above the seats opened mid-landing, with two bags nearly falling on passengers! This was not only unprofessional but extremely dangerous. I felt unsafe and completely disappointed. Delta, how could you allow this to happen?
Español: No puedo creer lo horrible que fue mi experiencia en el vuelo DL2347 de Delta, de Miami a LaGuardia, NY. La suciedad entre los asientos era absolutamente repugnante—claramente, la limpieza no es una prioridad para Delta. Pero lo peor de todo: ¡al aterrizar, los compartimientos para las maletas sobre los asientos se abrieron! Dos maletas estuvieron a punto de caer sobre los pasajeros. Esto no solo fue una falta de profesionalismo, sino extremadamente peligroso. Me sentí insegura y completamente decepcionada. Delta, ¿cómo pueden permitir algo así?
Español: Es inaceptable que en un vuelo como el DL2347 de Delta se presente este nivel de falta de higiene. Las imágenes lo dicen todo: suciedad acumulada entre los asientos, restos de basura y un descuido total en el mantenimiento de la cabina. Esto no solo refleja una falta de profesionalismo, sino también un desprecio por la experiencia y el bienestar de los pasajeros. Me sentí incómoda durante todo el vuelo. ¿Dónde está el estándar de limpieza y seguridad que uno espera de una aerolínea de renombre? ¡Delta, esto es vergonzoso!
English: It’s unacceptable for a flight like DL2347 on Delta to display this level of neglect in cleanliness. The pictures speak for themselves: dirt accumulated between the seats, leftover trash, and an overall lack of cabin maintenance. This reflects not only unprofessionalism but also a disregard for passengers’ comfort and well-being. I felt uncomfortable the entire flight. Where is the standard of cleanliness and safety one expects from a reputed airline? Delta, this...
Read moreI ordered the spicy vodka pizza which is supposed to come with prosciutto. I took a bite and saw no prosciutto just cheese so I took it back. The nasty girl at the front refused to give me my money back and the owner told I took one bite and I can’t exchange it because they can’t give it to someone else…what does that even mean?! This was the worst pizza I ever had, very expensive, tastes bad and horrible customer...
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