Hair Philosophy — Local services in New York

Hair Philosophy was my WORST HAIR NIGHTMARE EVER!!!. I went there as I read many good reviews in yelp, they might be very good with the scissors but they're the WORST COLORISTS!!!. First to ask for an appointment on the phone is challenging as they had trouble understanding english and I could barely understand the receptionist but we set up the appointment. They were aware I was traveling from Boston to NYC on monday for a job interview. I was on the train and they called to change the appointment. I told them the appointment was set and I could not change it. I got there and the hairdresser KAI told me he was such a great colourist. I told him what I wanted but he completely IGNORED MY WISHES!. I only wanted to retouch the highlights in the roots and I ended up completely blond and the wrong blond!. I PANICKED when I saw the result and instead of listening he left me with someone else who told me I didn't explain myself right !!!. Whaaaaat ??? They guys kind laughed at my face and was gossiping in whatever language they were talking to each other, it was VERY HUMILIATING!!!. Then to fix it, he did some darker highlights and I ended with hair patches!. I came to the salon at 4pm and I left at 9:30pm!. On top of everything they charged me $280 and they had the courage to ask me for a tip!. Now I regret so much to having paid that amount of money, I shouldn't but it was late and I had to take a cab to Oboken!. Overall an extremely awful and humiliating experience!. DON'T GO TO HAIR PHILOSOPHY FOR COLOR!. They're not respectful, they ignore the client wishes and they don't care about customer service!!!. Now I will need to spend $200 more to fix the problem somewhere else. I went there to retouch the roots and I had a really beautiful colour and I ended up brunette with patches of blond!!!. I have no words to describe how disappointing and awful the experience was!. I'm still waiting for the Manager to give me a call as he vanished and I could not talk...

(This review is exclusively for their scalp treatment as I did not get a haircut.)

This was the first time I've ever been to Hair Philosophy and I will say that my first impression of the place was extremely spacious and updated! There was great lighting super easy to find.

I worked with JoJo and she was super kind right off the bat. She explained to me the process and what we would be doing. Every step of the way she was respectful and payed attention to doing everything she could to help me feel comfortable. Although she was very busy, she always made sure to come back to me and was always smiling. I will say that smiling while working will always make a significant difference.

I got the scalp treatment this visit. It was a pretty long process, I went in at 1pm and finished at around 2:30pm which is about a 90min session. In the beginning she took a look at my scalp with a microscopic tool (super innovative) that connected to a phone via Bluetooth and I got my first close up look at my scalp and I was surprised to find out what type of scalp I had (it also felt weird look at my scalp that closely). In short the process was to exfoliate, shampoo and rinse, hydrate, rinse, masking "lotion", dry, and style. As a guy, I've never done such a process for my hair so I didn't really know what do expect. At the end of it all, I must say... ITS TOTALLY WORTH IT.

Although it may not look super busy, they go by appointment only so make sure your make the appointment through their website, yelp, or phone number. I left the place feeling relaxed and with my head feeling so calm. I will say that their prices are a little high compared to what I'm used to but it's NY and you're paying for the services, product, and customer experience. I would definitely recommend this place to anyone who is curious. They did an amazing job!

Check out my Instagram page for more photos of food:...

I cannot rave about Hair Philosophy enough! I found this salon a year ago when I came across an Instagram ad for their balayage promotion. By a stroke of luck, I was assigned the best stylist I have ever met: AJ. I came in with a choppy haircut that my friend messed up and uneven magenta box dye. I knew I wanted a balayage, but had no idea what color would work. AJ gave me amazing recommendations and I trusted him immediately—I told him to do whatever he thought would look good on me. He fixed my horrible haircut and color with a blue-grey balayage that faded into grey. I came back a couple months later so he could fix one layer of my hair after it grew out a little more; he also re-toned my hair, leaving a beautiful ash-grey result.

This was in October 2020 and I haven’t been back since, not because I didn’t want to, but because I didn’t need to. The ash-grey faded and didn’t get brassy whatsoever, due to AJ’s genius with color theory and his handiwork. I came back August 2021 to get a new color, this time a rose gold/dusty look. He took his time to consult with me on what specific shade would suit me the most and listened carefully to what I wanted. The entire bleaching and coloring process took over 5 hours and we were almost done… when him and his assistant realized they missed coloring a small piece! While other stylists may just try to hide it from their client, AJ admitted his assistant’s mistake and fixed it in 5 minutes, despite it being past closing. His patience and perfection makes my experience at Hair Philosophy extraordinary every time. I HIGHLY recommend AJ—it’s always a good time with him! The conversations are never boring either :) I have left the salon every time feeling confident, as he tailors and formulated a look...