Dr. Zayda Sanchez, DMD (Hudson View Orthodontics, PC) — Local services in New York

I've been visiting this place for almost 3 years and at the beginning everything was fine Besides the problem with the waiting to be attended which is never exact or even close to the time your appointment was booked for. Every time you have to wait about 2-3 hours, but that's not the worst thing about this place, it is the CUSTOMER SERVICE, dr. Sanchez(barely see her there), dr. McGuire and some of the staff are nice, specially the ones on the right side, but most part of the staff got an attitude almost always, specially the tall, light-skin, light-brown long hair lady who is always on the right side of the front desk when you enter the place and the old lady with short hair that looks like this one who is on the right side too other week days. The staff is disrespectful and MOST part of the time they're always talking and gossiping about things irrelevant to the job,(ladies less talking more working please), and I believe it is one of the reason why people spend a lot time there. If you come by emergency without an appointment they will overreact and make a drama over it( even if you call before), blame you if you got one bracket broken like it is the end of the world, sometimes feels like they don't want to work. And let's not forget to say how they treat some college and HS students, they think they can play with their class schedule. But well, it is on you if you still want to book an appointment there, at the end of the day you just have to go for the brackets adjustment, try to ignore everything around. That's what I do, I just think "relax, it is once a month, don't stoop to their level", can't wait to be done with...

From the moment my son was born, his smile has been his superpower. As a child with special needs, his smile radiates pure joy, but it was once marked by a significant gap between each of his teeth. That’s where Dr. Sanchez stepped in and worked her magic. Dr. Sanchez and her dedicated team—from the front office staff to her assistants—have always greeted my son and our family with warm smiles, open hearts, and endless patience. My son can be a challenge, but Dr. Sanchez and her team didn’t just treat him; they took the time to truly understand him. They learned what made him comfortable, even allowing him to blast his favorite music in the office just to help him settle in the chair and cooperate. The results of Dr. Sanchez’s work are beyond what we could have ever imagined. She has perfected my son's smile, and in doing so, has changed his life forever. Every time he smiles - and that’s all the time - we are reminded of the incredible care and expertise that Dr. Sanchez and her team provided. We are eternally grateful. Thank you, Dr. Sanchez, for everything...

I’ve been coming here since 2021, when I got there Dr. Sanchez gave me the price and explained the process clearly, told me what braces to get and what to do. she recommended me the metals one because I needed to remove 4 molars not wisdom tooths from there the process been smooth (trust the process). The first thing I noticed was that from 8:40 AM and on the waiting time was 30 minutes to an hour so I changed my appointments as early as 7:00 AM and not many people are around at that time. The payment process is easy you have many options. The staff are attentive and helpful they are there for any help you want, I had read others review but I guess people’s perspective are different but mine has been a smooth experienced. Tips to make your life easier to when you get your braces. • 1 Distal End Cut Plier “Emergency when traveling” • As many as you can Platypus Orthodontic Flossers “morning and night” • 1 Teeth Cleaning Tools “Emergency when traveling” • 1 Orthodontic Dental Wire Cutter “Emergency when traveling” Apart from that you are in good hands...