Flatbush Express Inc — Local services in New York

I purchased an Italian real made bedroom set from this store. First of all the price was a bargain. All the people in the store were extremely friendly and helpful especially the guy who work with me Alec. Very knowledgeable and professional. I didn't have specific brand and color of the set in my mind when I came in but he helped me find what I really wanted. And now it's in my house and I loving it. Plus all the bosses and management are truly pros. And the last but not least I got my delivery on my terms(when it was most convenient for me) on time without any complications. Delivery guys as the hole store were unbelievable polite and professional. At the end I want to say. Never in my life I've had that kind of experience with the furniture stores. So I very strongly recommend everyone to go and shop there. And one more very important thing about this store their employees speak a lot of different languages which is the only way to get furniture for people who just came to USA and have nobody to help them with getting anything for their homes. When I was in their showroom I've heard at least 8 different customers was talking with their salespeople on different languages. So if you want great quality any kind of furniture and mattress great prices great service you must go there. Don't waste your time...

After shopping around in many dofferent store i ended up in flatbush Express. When i came in i was greeted by David and Ilya , let me start of by saying the amount of options they had was beyond belief. I showed them some photos of furniture that I saw in other stores and that I liked. They quickly showed me better quality high, end, European furniture. For the same price that I was getting Chinese garbage from other locations, believe it or not, I pick something even nicer it was in my budget. The best part is it took two weeks for two arriving to me. I don’t what else to say except for David and Ilya were exceptional at helping me find the perfect bedroom and living room furniture for my new home. The service was beyond expectations and so was the price I give them five stars I would’ve gave them 100 if I could because that’s exactly what they deserve, bottom line amazing customer service, amazing communication and amazing prices. What else can I ask for? I want to personally thank you David once again for being so patient with me and providing me with the best option for my money I will definitely...

If I could give negative stars I would. The lady is beyond rude. They charged me for my bed and then when the guys deliver it the lady NOW wants to tell me it is extra for building it. I had spoken to her the other day about cancelling the order and she refused to refund my money even though I did not recieve the item yet. And this is my second purchase from them. The first one was a closet. Both doors were ajar to the point where the bottom of one of the doors started pulling apart from rubbing against the draw. And to get that fixed is also extra. What is with this place? Update 4years later: the closet has lost 3 handles, one full draw and the front paneling of another draw. The bed has lost the full headboard bookcase and a board that holds up the mattress. The front panel is loose also. Mind you, these things didn't happen today but today I opened a draw and the panel fell off with the handle...