Mandarin House — Restaurant in New York

Really disappointed in the service I received today. After be a customer for over 20+ years I’ve decided that I will no longer support this establishment. I’ve order what I normally ordered including the sauces that I get. And was told I had to. Pay $2 for additional packets. I never hear of this, was ever told this, nor is it displayed or advertised anywhere. The usual guy comes back from a delivery and tells me unbeknownst to me that for years they have been charging me a $1 and while that’s not the problem because it’s never about the money. I’ve happy supported always tipped my delivery person etc. It’s the priniciple of being charged a fee and it not being disclosed until I...

UNSANITARY. DO NOT EAT HERE. Horrible customer service! I found a SPIDER in my food, and I couldn't get comped for my meal. I paid $19.80 for my food and she gave me back $16 because I "ate a chicken wing and drank the ginger ale". They did not even BOTHER to apologize for the spider in my food. I will NEVER eat here again. STAY AWAY....

We live in 34th & Quentin rd. So far for the last 7 years this place didn’t disappoint us. Sometimes they made mistakes like giving you a large portion when u ask for an small one, etc. And charge you likewise but other than that their food has always been...