Flushing Bank — Local services in New York

I had the absolute pleasure of being assisted by Gloria Santiago at Flushing Bank, and I can confidently say she is a rare gem in the world of banking. From the moment I walked in, Gloria greeted me with warmth, professionalism, and an energy that instantly put me at ease.

She guided me through the account opening process with patience, clarity, and genuine care—answering every question I had (and even the ones I didn’t know I should ask) with confidence and deep knowledge. What really stood out was how she made me feel like more than just another customer. She took the time to understand my needs and tailored her recommendations perfectly, never once rushing or pushing.

Gloria has that rare combination of efficiency and heart—she’s fast, thorough, and incredibly kind. In a world where good customer service is becoming harder to find, Gloria delivered exceptional service that I’ll remember for a long time. Flushing Bank is lucky to have her, and I feel lucky to have been helped by her.

If you’re thinking about banking with Flushing, ask for Gloria Santiago—you’ll be in...

This literally is one of the best banks to bank with. There staff is absolutely exceptional, and its literally one of the first banks that actually returned your ATM fees., Which is automatically a plus. Every bank always has its issues but this bank hasn't given me or my family one yet. I've referred to my family, to my customers, my friends, and will push to have this bank...

Kinga and the rest of the staff are always very engaging. Ms. Reubens is always playing her role as the morning affecianado of the best of 1970s popular music. They are willing to make the time to talk to you and not AT you. I have to say that they provide one of the better banking experiences...