G K Department Store — Local services in New York

Worst experience I could possibly imagine. A year ago, I came into the store to buy myself some new furniture for my room. I needed a new bed, two nightstands, a TV stand, two drawers and a mirror. They had a huge selection of books to choose from and I finally found a TV stand and a whole set of everything else that I needed. The guy there was helpful in helping me decide and with purchase but that all went downhill after they got my payment. When the delivery men came, they were very disrespectful. I moved everything but my bed out of the room because I didn't have the proper tools to take it apart. They didn't have the tools either so I called my neighbor to see if he might have the right tools and he did so I went and got it from him. They came in and started to build the furniture and try to move my full bed out at the same time. Doing so, they broke the handle on my old bed and then decided to just leave it on it's side so the bed was standing tall in my room. When I came back with the right tools, they tell me that my bed fell while they were working and cracked the new TV stand that I bought and broke the bottom of my old bed which I still keep in my living room. So their movers broke my bed, the new TV stand and also never bothered to even bring the night stand that I paid for. They had the audacity to leave and try and make me sign a receipt that says "received in good condition." I called the company multiple times and they told me that they have no records of me ever buying anything. This company stole money from me and my family, broke our old furniture and broke the new furniture that I bought from them and claimed that they're not responsible for any damages. I still have a copy of the receipt unsigned and considering taking them to court. DO NOT BUY ANYTHING...

Do Not Buy From This Store! Joe the owner is very condescending. I have placed a order through there Instagram page the person who handles their account is very attentive. The problems occurred when 1 they said they would deliver 1 day and i have to keep following up to get a straight answer for delivery. Then once delivered the nightstand I ordered came damaged with dents the delivery guys gave us Joe # and said deal with him and left. I have called him at 1st he offered a small discount which wasn't worth it for me I rather have a replacement which he stated he would send the guys back to pick up I told him rather once the replacement comes In then they can exchange it. He then sentbthe driver back to pick up and told them waiting for the exhange.He got the replacement the next day and have been running after him to deliver he will ignore my calls and text when he does answer he is very Condescending or will say I'll call you back and never does this has been going on for weeks. He also stated that he wished they would have pick it up which means he wanted to scre me. Ended up charging back. ...

DO YOURSELF A FAVOR AND DONT EVEN BOTHER WITH THIS PLACE TRUST ME! If I could give this place 0000000 starts I would. Owner was super nice at first in helping us find what we needed. We called back two days later and canceled bc something happened where we didn’t need the furniture anymore it was not in our control. He keeps pushing it off saying we can’t give you back deposit and he’ll call back to see. We waited all day and never got a call. Called back the next day and he said we’re calling too much?? Excuse me???? Very unprofessional if the furniture wasn’t shipped out it could have easily been canceled but he refused just so he didn’t have to give us deposit which makes no sense because he’s losing money anyway and space in his store. So don’t even bother also I’ve seen the other reviews now and if I saw them before I walked in I woulda turned away so do yourself a favor and turn away. His prices are also expensive you can find way better prices across the street lol or other furniture stores. Most use the same...