I made a special trip to canal street from Syracuse, NY specifically to purchase an authentic jade bangle. My husband purchased one for me and paid over 300 dollars, on July 2, 2023. It is now august 8, and the bangle is cracked… I called the jeweler (and was told to send pictures) and unfortunately, they are unwilling to help. They told me I must have hit my wrist on something. When I purchased this bangle, I was told I could put it on and didn’t have to take it off… I never hit my wrist on anything, and if I had hit my wrist hard enough to crack an authentic jade bangle, I would have remembered it. I’m beyond disappointed and saddened by the jewelers blatant disregard and unwillingness to rectify...
Read moreHighly recommend! I lost my wedding band and asked 5+ stores along Canal if they could replicate the lost band. Many could, but the prices varied widely. Yasmin and team and Golden Jade was not necessarily the lowest, but they were BY FAR the most welcoming. They truly made me feel respected and valued throughout the process. Fair and transparent. Even dropped the quote upon delivery as the price of gold went down. Highly recommend them amongst the many jewelry...
Read moreI stumbled upon this store after the other jewelry repair stores I had bookmarked in advance turned out to be closed for vacation. I brought three necklaces in for simple repairs and cleared out in 30 minutes at a very reasonable price. I wasn’t even charged for one of the necklaces because the repair was so quick and easy. They also let me sit in the shop and wait, and everyone was friendly and kind. I will definitely bring jewelry repairs back here...
Read more