Harvest Cyclery — Local services in New York

First off, I’m a cyclist. I ride to work rain, shine, or snow. I put thousands of miles on my bikes every year. I’ve also taken apart and put back together a bike or two, so I know my way around a wrench.

I like fixing things myself, but after having my daily rider hang for a month I’d thought I’d bite the bullet and take it to these guys. I recently crossed the state of NY from Brooklyn to Niagara Falls (600 miles), and I had these guys tune up my touring bike before the ride. I had zero mechanical issues in that 600 mile ride. That gave me the confidence to bring my daily rider in for the full service. And boy, am I glad I did. After 4 and 1/2 years and thousands of miles, the parts had taken a wearing. To the point I couldn’t shift. Now, I messed around with it a bit, and couldn’t figure out the problem. I took it in for the works, and now it runs better than new. Since I bought it, there had always been play in the bottom bracket. After a full tune up, it feels like a premium bike. 10/10 on mechanical skills.

Price: As of writing this, it seems like these guys run a really honest shop. They’re not going to hit you for stuff you don’t need. It seems like this shop just hires guys who like to work on bikes. I’m no bike mechanic, but I know enough to understand if I’m getting had (I worked at an auto garage in college and definitely don’t trust most mechanics). These guys charge a fair price, and do good work. 600 miles straight across NY and my daily commuter brought back to life after years of daily abuse attest to it. For anyone putting serious miles on their bike, or need a tune up for riding season, these guys do good work and are fairly priced.

So overall, these guys have won my trust. Whenever I’m too busy to fix something myself or can’t figure it out, I’m bringing it to these guys.

They also sell refurbished bikes. For a bit cheaper than a new bike, you can get a retro bike that’s been refurbished. I’ve already got too many bikes, and am picky about which new ones I add, but if you’re looking to pickup your first ride I might check these guys out. You could probably find a cheaper retro bike on FB marketplace, but you’ll be banking that you can tune it up. For the price, you’re adding in that it’s been completely adjusted and refurbished by an expert and is ready for thousands of miles of fun. Hope that was helpful...

Very unpleasant and embarrassing experience. I visited the bike shop on Saturday (3 days ago) to get my bike tuned and brakes fixed. they were 2 sets of couples standing by the door, one was talking to a woman with pink and light blue hair and the other was standing there.

I was a bit confused and I asked the couple waiting if they were on line. They answered yes, but they are waiting to view bikes; however it might be a different line if you are visiting for repairs. They pointed to the woman with blue and pink hair and told me to ask her she works for the shop.

I noticed that she was actually having an argument with the first couple about taking their bike apart and not being able to put it back together, I admit, I was a bit worried but I knew i didnt need much work on mine.

I am a very patient person, so i wait 10 minutes for the back and forth to end, then she turned to walk in the store. I walked next to her and yelled excuse me Miss. 3 times, getting louder each time. She looked and walked around me and right into the store.

Both couples looked at me and one said sorry, I said it's Okay, I was admittedly a bit embarrassed. I tired to make an excuse for her by saying maybe she is having a bad day, however it's no excuse to treat someone like that. Especially a customer.

I decided to look up a different shop. I located one, 3 blocks away on Broadway. I dropped my bike off with no hassle. My advice, they are clearly overwhelming which is causing very...

I am a health care practitioner who works in the area and use my bike every workday instead of a car or public transportation. I have stopped by the Harvest Cyclery several times. Each time I do, it is like I have been transported back up to Vermont, into a LBS, with kind, knowledgable, and professional staff. Once I had brand new pedal I had purchased online but the threads were acting up preventing me from installing it. They helped out and would not take any payment. Of course they got a customer for life. Just Friday 10/8/21 I got a flat and needed a new tire. They showed me several tires and made some recommendations. I picked one and could not be happier. If you want professionalism, honesty, and quality service, make Harvest Cyclery your LBS. You will forever be in good hands. Plus they have awesome cats that will help you pass the brief waiting time and they purr with...