Joanna Vargas - New York — Local services in New York

Ive been coming to this place for a while now and It has been nothing but happy pleasant experience that makes you want to come back . But let me move to one thing I can’t ignore and I feel like I have to address this right now and here , because as somebody who has been managing multiple medical practices I know there are ways my concern could be “lost “ if I just wrote a regular email You manager Jesse (or Jessica ) . As a reputable spa I dont think she has a good presence for your place . In other words she is the first person you see when you walk into the place lately (that’s what happened to me last time on January 21st of 2021 ) . I love this place and swear by it , so I decided to give my friends a birthday gift -facial with LED bed (that was complimentary for the first time for her ) . Everything went smooth ,and my friend , who works with me and is an esthetician , enjoyed every minute of it . She couldn’t stop talking about the place and Sam and her magical hands . I was coming that day later to get facial on my own (I come every month , its my ritual now ) . As I was checking in I noticed how Jessica treated my esthetician and how she talked to other estheticians , which left me with a very bad after taste : she flicks her fingers aka “Faster ! Faster ! Move !” at employees as if she owns the place and talks in a very condescending way .Like I said earlier I manage multiple family medical practices where I oversee estheticians and medical office managers and If somebody treated my employees like this I would fire that person or give multiple warnings . You don't treat your workers and co workers like that ! Period . Lets move on . I was told that my LED bed was comped . The day I was checking out Jessica charged me for LED bed , which I paid , I have no problem paying for services , Im a big girl ..I know how things work. But its just when things happen like this you start questioning certain things . In other words If you decided as a manager you didn’t want to give me LED bed for free -its okay ! But speak up , mention it , say “ Im sorry I know last time LED bed was for free but we can’t comp it anymore , you will have to pay the full 175 for the session “ I would have no problem paying . It was just very unprofessional . I use Babor micro silver concentrate and I usually buy ampoules online . But since Joannah Vargas spa sells Babor now (super exciting!) I was happy I could buy a 2 week supply bottle instead of buying online 7 day supply . But bottles cannot be sold online . So before going on vacation to Baha Mar I wanted to stock on the product .I got in touch with my esthetician and she said that spa has the bottle of micro silver concentrate in stock . I agreed to buy it and she said that manager will call me to process the payment and to ship this to me . Days went by -nobody called me . I was short on time so I just bought online and paid extra 25 bucks for expedited shipping . Last Sunday I come for a facial . My esthetician asks me “ How is concentrate in the bottle ? Was it more convenient to use it from the bottle ?” so I told her that NOBODY CALLED ME , NOBODY SHIPPED me anything ….. and on Sunday spa was out of this concentrate . If I could speak with Jessica one on one I would tell her “Maybe instead of flicking your fingers at the estheticians in front of their clients you could just focus on what you were hired to do “ . Its just sad that in this reputable high end place manager is not only not professional but I dont think she has a slight idea on what is facial , what is skin and how integumentary system works . Because sometimes when your skin care specialist recommends you certain product is because she sees benefits in them and she wants you to use it as soon as possible . Clearly she either forgot or maybe , just maybe , sending that bottle of microsilver concentrate wasn't that important for her . Going forward I would like to deal with any staff member but your manager when it comes to buying products and...

obviously this place has an amazing presence . Located in midtown in a very picturesque location right across from Bryant park this place is like no other . Clean ,beautiful .You are going up to the third floor and you instantly greeted by a friendly receptionist girls who check your temperature and checking you in . Now let me move straight to my personal skin journey so you can understand fully why I would never go anywhere else but here . After loss of my mother and going through series of chemo and two surgeries my skin hit the rock bottom at 36 ….I dont think I would be even able to describe the condition of my skin when I first was seen by my esthetician Samantha . Prior I saw 8 dermatologist and maybe 5 different skin care specialists who all screamed at once “ Its all hormonal ! We can help you and we will bring your skin to the next level “ ….Well first of all all those promises brought me pain , feeling of being hopeless and developing a PTSD after what I saw daily in the mirror as things were not getting better . Bottom line for me was when this “reputable “ dermatologist goes “ Well , we did everything we could here …The only option that’s left -Accutane “ . Im sure if you are like me and managed medical aesthetics practice for years you are familiar with Accutane as a medication . You are familiar with its long and short term side effects . Meanwhile my skin was weird but nobody listened to me . Yes I do have business degree but I also have esthetics license and prior coming to the US I used to be an esthetician for years overseas .So even though I couldnt help myself because at that point my issue was a multifactorial I knew it wasn’t just my “Oily hormonal skin” that was an issue . I had a feeling it was my severely damaged barrier after using oral and topical antibiotics , harsh exfoliants that were prescribed to me by dermatologists (and some neurological issues I had address after loss of my mother ) . I am so thankful to Joanna Vargas spa and in particular Samantha , my esthetician . I wont let anyone touch my skin but her .From her approach to her extraction technique she is a brilliant skin care specialist . She guided me through at home care and I am super thrilled that now I can purchase Babor brand which works magic on my skin along with Sams magical hands . I also had a pleasure meeting Stella who consulted me on the next step : acne scar removal , dressing texture . This place is highly professional when it comes to more invasive procedures like micro needling , radio frequency etc . Im telling you , just go see for yourself and you will be forever hooked . In the world where now word “esthetics” is associated with just surface /machine/wand movement (aka pathetic Hydrafacla machine etc ) this place still carries old traditional approaches of hands on massages , extractions but also with help if innovative devises and...

I’ve been using five of Joanna Vargas’s skincare products for about 3 weeks. I’m in my late thirty’s so I have what I like to call “mature skin.” I also have very sensitive skin and was nervous about trying something new on my face. The first product I used was the vitamin C face wash. As soon as I put it on my face, I was in love. It has a very organic citrus aroma and it’s a very light weight wash. As soon as I washed it off my face, my skin was silky smooth. I’ve always experienced silky skin after doing a scrub, but not from face wash. Washing my face before bed used to be a chore, now I look forward to it.

The second product I use is the daily serum. I use it after washing my face with the vitamin C facewash. This also has a very fresh and organic smell to it. This product really gave my skin a glow. I love getting into bed and my husband complementing how beautiful my skin looks. (And I’m not wearing any makeup)

The third product I use is the daily hydrating cream. I use this at after applying the daily serum. The daily hydrating cream has really helped my skin. It’s winter so my skin was extremely dry due to the cold air and wind. My forehead is no longer flaky and it hasn’t caused me to break out. My kids and husband love the smell of it as well.

The fourth product I use is the rejuvenating serum. This serum has given my face a more youthful look. My wrinkles haven’t gone away but they are less pronounced and I have a fresh glow that last all day. I have ALWAYS worn foundation on my face. Now, I don’t even need to wear foundation. My skin is so beautiful. I have gotten so many compliments by coworkers and friends; they always want to know what kind of foundation I’m using. They’re always shocked when I tell them I’m not wearing any. When I do wear foundation, my skin still has a beautiful glow but I love the fact that no longer need to wear foundation. I should mention that after applying the rejuvenating serum, I also apply a small amount of the hydrating cream.

The fifth product I use is the exfoliating mask. This too is a very light weight scrub. It has a great smell and I look forward to the nights when I get to use it. I use it twice a week and let it set on my face for about 5 minutes. When I wash it off, my face is silky smooth and looks fresh and bright.

I am truly in love with these five products and never thought my skin could look and feel the way it does. I love the glow of my skin and how my wrinkles are less noticeable. I feel I look younger which is never...