T-Squared Social — Restaurant in New York

I was very disappointed with my experience at T-Squared.

I was initially very excited about the idea of hosting my husband's birthday at this venue. I was even impressed when I arrived 10 minutes early and was escorted to the VIP area to wait until our section was ready...however, that is where both the excitement and positive experience soon ended.

My group did not end up being seated at the Sports Simulator section until 9:44pm, and as my contract stated: my reservation was for 9:00pm. To add insult to injury, after the previous group vacated the section, the staff quickly wiped down the area with nothing more than baby wipes. In this post-covid environment, and in the midst of the cold and flu season, that was completely unsanitary and unacceptable.

Additionally, not one member of your staff showed us how to operate the simulator, we were left on our own. And while the food appeared very quickly, it was very cold-- as I can only assume that it had been sitting out since our 9:00 reservation. And even despite the cold temperature, some items were very tasty. So I was very grateful that towards the end of my two hour reservation, our server offered to bring out some to-go boxes since there was a LOT of food that had been untouched. Yet, between his offer of the boxes and the arrival of said boxes, maybe a mere 5 minutes, the staff cleared out a large majority of my food. When I asked for an explanation, all I received was an unsympathetic shrug and the credit card machine to close out my tab.

I expressed these concerns to the Events Coordinator Zoe. She had Carlesse email me, who assured me their General Manager Steven would reach out to discuss my bad experience. He did no such thing. Considering it was around the Thanksgiving holiday, I gave him the benefit of the doubt and sent a follow-up email. Again, I was promised he would call me. He still has not.

Save your time and money. I spent close to $3000 to assemble a group of my husband's closest professional friends, for what was advertised as a "multidimensional" and "elevated" experience, and that did...

This place has so much potential - Great location, spacious, clean and a sports enthusiast's dream. We were a bit perplexed when we stopped in during primetime on a college football Saturday and found the place basically empty, but there were some quick indications as to why that may be. Immediately upon entering, there was no one at the hostess stand and no greeting from any staff, despite 2 on the floor who were standing around looking directly at us as well as a bartender who had 1 patron at the bar and was also standing around. We had to initiate the interaction and approach someone just to be seated. This seemed to be a common theme throughout the experience. Staff were constantly standing around chatting with one another. When we asked questions about the menu there was a clear lack of knowledge of the offerings and when we inquired about the cost to rent a simulator bay the staff member was unsure and had to go ask somebody else. These are very basic asks that every person in the building should be able to answer. It's clear that there is a severe lack of Management taking place to keep employees both on task and trained to know the answers to simple questions. Quite frankly, I'd be embarrassed as the owner if my establishment was being run in way that seems as if nobody working inside the building cares. It's sad to see, because a place like this that caters to those who love sports should be packed on a Saturday evening with a full college football slate. I will also say that they can greatly improve their signage outside the building to draw more people in. The windows are dark and we just happened to notice the TV's inside when walking past otherwise we would've had no clue it...

My buddy is a huge fan of both Justin Timberlake and Tiger Woods. So when he found out they did a collab on a restaurant, there was no question he wanted to check it out.

We stopped by around 8PM on a Wednesday and got dinner first. They gave us a menu which was primarily drinks. There was a small section of food where it was just boneless wings, sashimi, or fries. I later found out after doing some research that they did have a full food menu. So I'm not sure why they didn't give us the food menu, unless they close the kitchen super early for some reason? We ended up ordering 1 lbs of boneless wings ($19) drenched in spicy kung pao sauce. The wings appear to be just chicken breasts that was torn up and called wings. The sauce was sweet and not too spicy, but enjoyable.

Since we decided on this last minute, we weren't able to book a reservation as it said they were fully booked. There was no one using the golf simulators or the bowling alley, so we asked if we could play for an hour. The bowling was $65 and the golf simulator is $95. They also have darts, which was priced in between the two, but don't remember exactly how much. We decided on bowling and that was quite the experience. The lanes are shorter and you use a bocce ball. The bowling pins are a lot smaller and more spaced out attached to a wire on top. At the beginning, some of the pins would not come down until we played a few frames. Overall, it was pretty interesting experience and we managed to get 5 games in within the hour.

I know my buddy will want to come back, so hopefully when that happens I can eat more than just fries and wings and try out their...