Kamila's Skin Care Inc. — Local services in New York

If you are serious about your skin, do not come here for a facial. I’m also seeing other reviews here where management has responded and defended their questionable practices. Believe the customers on this one. Because I had a similar terrible experience to many other people in this comment section. I had a Groupon for an 80-minute facial. Right after I laid down for my treatment my facialist came in and tried to aggressively upsell me on a $50 pore-cleaning add-on. I politely declined, and if that would've been it, it would've been fine. But she looked taken aback that I declined and proceeded to push me two more times about it- it was incredibly uncomfortable. The next issue that presented itself: I'm tall and my toes were partially hanging off of the treatment table. We happened to be in a part of the room that people had to walk through to get in and out, and my feet were literally walked into more than several times throughout the treatment- to a point where I started to feel insecure about being in people's way. The facialist's hands, unfortunately, also smelled of garlic and onion and this made it ...kind of next to unbearable to have my face massaged by them.

I also don’t trust the procedure or products that were used. I’ve had many facials and am a skincare fanatic- the application process seemed highly questionable to me. And the facialist would leave for long periods of time. Or even worse, she would sit right next to me not doing a thing (at one point for at least 15 minutes) and I could hear her sighing as she waited for the treatment to wrap up. At every other professional facial I’ve had, they massage you during these times. It was hella bizarre. This facial just was not it- my skin was broken out for two days afterward, and this has never happened to me before with prior facials. If you are serious about skincare, I would not...

I made an appointment this morning at 11:15 for today at 5pm for a mani pedi. When I arrive, a women points to out back. Another woman comes out & I ask her. She says appointment, don't know about that. She proceeds to start someone's Mani. I ask her if someone is coming, shrugs her shoulders. I ask again who would know of my appointment. She says manager. I ask to speak with her. Gruffly, says she's busy. Nothing more. I even have confirmation on my phone, sent me a message. Shocking a business functions like that. Jostled my whole day to get there on time. I arrived 5 minutes early. So, I leave distressed. No one in my neighborhood available. I come back at 5:20. Manage came by offered a complimentary neck massage. The girl that did my nani, pedi was rough. Paid by card, handed her a cash tip, she snatched out of my hand, never a thank you. She tells me 5 minutes to dry, but takes off chatting in the back room. I walk out to get her, she tells me to sit and wait for my complimentary massage. Walks away. I ask can you please remove this cotton. She bends down, never assures toes are dry, rips off, leaves me sitting there. Waiting & waiting. After 20 minutes, totally disgusted I left. These girls are nasty and abusive. Shocking I had to pay. I am reporting beyond this post. I will never go back there.. Smudged my toes with pulling cotton off... This is the 1st mani pedi I have had since pandemic. Nasty and abusive.. Never again. 2 days later polish...

I went in for an acne facial. I was five minutes late and I was greeted with “you’re late” instead of a “hello”. From the moment I entered, customer service was poor, but I paid for the facial on Groupon so I decided to stay. I had no breakouts and minimal/if not no skin issues. The facial itself was painful, the woman was using some tool to pull what I’m assuming is dead skin from my face. After about an hour. I paid $15 tip and left. When I got home I realized, the kind of horrific nightmare I’ve brought on myself. My face was swollen, bumpy and bleeding all over. I washed my face and went to sleep and the next morning I woke up and I kid you not, I witnessed the worst breakout I’ve ever experienced. There were about twenty pimples all over my face, I completely freaked out. I naturally have oily skin and whatever products they used must of clogged my pores. I immediately did an Aztec clay mask to cleanse my skin, much to my disappointment the face mask didn’t help. I am very angry and don’t know what to do. My face looks like a teenager’s worse nightmare except I am an adult. I had to go to work and meetings looking like this. I’m hoping time will fix my skin because there is nothing else I can do. Please be cautious and stick with a spa that you know and can trust. I wish I never went, I only bought the deal because it was $50 instead of $100 and the spa looked decent from...