Terrible customer service. It was 6:48 and the man wouldn’t let me in. I’m a faithful customer who comes from the upper east side and to stand at the door while there was one customer in side and he wouldn’t let me in was upsetting. If it says you close at 7PM why are you locking the doors in advance? It’s just upsetting because I walked here and had to come back to buy more hair to be ready for work tomorrow. It’s just inconvenient, inconsiderate and annoying to loyal customers. Especially when ITS NOT 7PM as it says. was turned away 12 minutes before the actual close time. I walked all the way 5th Ave to a place that stays open until 7:30 and the close the door 5 minutes...
   Read moreUnfriendly, stereotyping, rude, terrible customer service! They seem to only cater to non black customers and given the area it is absolutely distasteful. The Cashier asked each customer ahead of me if they would like to sign up for their rewards program.. I was not asked and was barely greeted, she seemed to have a nasty attitude with the black women she took care of checking out. Do not shop here as a...
   Read moreRacist environment treat people of color like dogs especially the Africans in the back very very unprofessional lack of professionalism does not acknowledge the customers and disgusting attitude. if I could give this rating zero I would.I would not recommend wasting your money here there’s way too many other Beauty supply stores Near that are way more...
   Read more