Ligne Roset New York - Modern Furniture Store — Local services in New York

This is a very expensive modern furniture store. The designs and quality of the furniture is excellent. The service responsiveness at the NY location is abysmal. I have made multiple phone calls and sent multiple emails to the manager Kevin who is both rude when you get him and unresponsive most of the time. They promote and sell, likely with commission, a furniture warranty product by Guardsman. Guardsmen themselves already have an industry reputation of complaints, service and responsiveness issues. The better business sites are packed with disappointing comments. Ligne does not stand behind the product they sell and says Guardsman is not their responsibility. If you decide to purchase this expensive furniture do not purchase a warranty product from Ligne or Guardman. It's like throwing money in...

Ligne Roset offers a truly unique and elevated experience—from the quality of their products to the design-forward aesthetic and exceptional customer service. The craftsmanship and attention to detail in their furniture are unmatched, and every piece feels like a statement of both comfort and style.

The showroom is beautifully curated and inviting, making it easy to envision how the pieces will look in your home. The staff is knowledgeable, patient, and attentive without being pushy. They take the time to understand your needs and guide you through the options with professionalism and care.

Whether you're furnishing an entire space or looking for a standout piece, Ligne Roset is a destination worth visiting. I highly recommend it to anyone who values thoughtful design and...

I love many of the designs and that it is made in France. However, I can’t bring myself to buy anything else from here of value because of poor attention to detail, quality control and damage. Our console table arrived with a leg not fully painted/polished which was a quality control issue. Then the art we ordered was chipped even though it was shipped in a very well padded box (quality control).

They also have tremendous difficulty figuring out how to ship items. One associate wanted freight shipping charges for a 5lb small box saying they would want it damaged by regular shipping. I can’t recommend buying anything from Lignet-Roset, and if you do, it is good to accept that damage and poor QC are part...