So disappointed ! I went to buy a water based makeup for Facepainting. They highly suggested grease was better and it would last longer. I got persuaded to buy it and I did. As soon as I realized this wasn't what I was looking for, I went back and tried to exchange it for other products and they didn't want to work with me. It's been less than 10 days after I bought the product and still didn't accept for an exchange or store credit. They don't accept it back if it's used... But wait, how else are you supposed to know if it will work for you or not, if you dont try it first ? ? ? Everybody speaks so highly of you, just to find out I had the opposite experience. Customer experience wasn't so great since I barely had the time to discuss my issue with the product. You showed you cared very little about me as a customer and didn't even hesitate to make me comfortable and buy more of your supplies. Thanks for all, and...
   Read moreItâs a playground with the best babysitters- for your face:) wander in, and youâll come out with eyes wide- either from a touch of Eccessive Lash Mascara coupled with that âcanât put a finger on it but youâre glowingâ Star Lit powder - or from having contemplated all the colors of the rainbow that could somehow be expertly applied to your own canvas. Itâs the people that make the place though, and this studio is no different- Helpful, knowledgeable, excited about the products and eager to actually make the match you want. A consultation to have them go through your products, weed out and curate what you have and add only what you need- would be a great gift to give anyone you know who wants to love their makeup more. Cam is...
   Read moreThe best customer service and care. As a makeup artist I am constantly updating, researching, replenishing my kit to offer my clients the best quality cosmetics and high end brands as well as updating skills and following trends. I became a member of the Pro Store in Down town NYC. I visited and got a tour of the brand and products. Ruben and Pricilla were so kind, helpful, genuinely nice and very educational. I had the best experience and left feeling great about my visit. Will be going back again this week. It's Bridal Season, and I have to update my kit again! Looking forward to seeing them and seeing...
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