Miss Bubble Laundromat — Local services in New York

It really is incredible how terribly-run this location is. There was once a sticker on one of the machines that said it could not run delicates at the moment. I thought, okay, no big deal - I don’t need the delicate cycle. So I load my laundry, pay for the regular cycle, and it takes off 5 minutes from the time. I ask the employee, why don’t I get the full time on the machine? She goes “oh the sticker!” - the sticker said nothing about time, just that it wouldn’t run delicates. Lady just shrugged her shoulders lol. And for almost $5 for a small load, you’ve got to be joking. This morning I called the place to see if they had my wallet. Lady on the phone says yes. I explain further because I didn’t believe she was understanding. She says yes another three times. I arrive and suddenly she says no, there’s not a wallet here. Mind you, I described the wallet in grave detail. She knew I was coming and I’m less than a 5-minute walk. The level of incompetence of the people that run this place is truly unbelievable. I will use up my card allowance and gift it to another victim of Miss Bubble....

Fine for doing your own laundry, though most machines are being used for drop-offs so finding one can be hard. Speaking of drop offs, avoid this place for that. I dropped off some sheets and towels a few months ago, along with my own unscented and hypo-allergenic detergent. My bedsheets were completely ruined. They were an ivory type color and came back pink with some parts more intensely so than others. Obviously something red had bled and they had tried to remedy it by bleaching the sheets to all hell. The sheets stank of bleach and started fraying soon after. Nothing was mentioned when I picked up my laundry. Several hundred dollars down...

Machines are nice and clean, and the customer service is good, but $4 for a small load is WILDLY overpriced. $1 for a single packet of detergent is also up there, and one of the packets I got had about a teaspoon of detergent in it (the other packet was half full, so who knows what's up there). Machine also gave me coin errors but didn't return the quarters. Don't think they've got much competition when it comes to a respectable laundromat, though. Just make sure you've got boat-loads of laundry to do, because $4/load is atrocious and the larger machine is $5.50 while fitting almost double the...