Northern Manhattan Rehabilitation and Nursing Center — Local services in New York

I don’t want to say anything negative about the facility. A few of the staff members were very nice to my brother, professional , they really tried to help him. They cared about his wellbeing and informed me of his progress while a patient there. There were a number of employees that were disrespectful, dishonest , unprofessional and untrustworthy. They’ve in fact, should favoritism to certain patients and other patients the staff ignored them.

One in particular was mentally and verbally abusive behavior with my relative. They were to personally involved in our family business affairs that had nothing to do with them in the first place. My family member was discharged but we found out two weeks later they transferred his funds to their facility without his permission and against the family’s consent. Overall, he needs were met but no without the bad behavior or some staff members. He wasn’t very happy how they treated and spoke to him. That’s one of the reasons why he wanted to be released for the nursing home.

Our family is considering legal action if this matter isn’t resolved in a reasonable time. This is very important and hurtful since we’ve cooperated with the facility to provide assistance for my family members care while staying there. It’s not the owners fault it’s some of the employees, who have bad manners, attitude issues, lack communication skills and the true meaning of care for sick patient’s. They don’t care. It about themselves and the money.

Overall, I would like to thank them for their support and understanding of this situation. It wasn’t easy for any of us. There are some people there, that abuse authority and took it upon themselves to make decisions that they weren’t authorized to make. There was no signatures or notarized letters from the courts.

Hopefully, this matter will be resolved in the near future. The accountability relies on the owners and those that are in charge of the patients care. I recommend this facility but some changes should be made to find employees that take the job seriously , those who genuinely care about the people they care about. They have 4 out of 5. Thank you for serving the public and my family member. You are appreciated. Please forward all mail to the person’s forward address that was requested in the New York area or local post office on E124 street between Lexington and park. They will deliver it to the consumers address....

The nursing home in Northern Manhattan generally provides good care for its residents. However, I need to point out a few issues on the 4th floor that require immediate attention. It appears there is a lack of effective supervision by the head of the maintenance department. One major problem is the ice machine on this floor, which is operational only about 2% of the time. It is essential, especially as we approach the warmer months, that this machine be repaired or replaced promptly. Residents, particularly the elderly, often prefer cold drinks with their meals, and the absence of ice can significantly diminish their dining experience.

Additionally, the air conditioning on the 4th floor is inadequate. Recently, when outdoor temperatures approached 80 degrees, the air conditioning vents continued to emit hot air, leading to uncomfortable conditions for staff, residents, and visitors like myself. This is particularly concerning for elderly individuals who are more susceptible to heat-related stress.

I have observed that other floors within the facility have functional air conditioning, indicating that this issue is specific to the 4th floor. Ensuring a comfortable living and working environment is crucial for both the well-being of the residents and the productivity of the staff. I urge you to address these issues promptly. I plan to follow up soon to review the progress on these matters. Thank you for your attention to these urgent concerns.

Follow up 6/14/24 Circling back to update my review of Northern Manhattan, I want to congratulate the team responsible for the remarkable progress made on the 4th in such a short period of time. The new larger ice maker is a welcome sight for residents, staff, and guests. New wall-mounted AC units have been installed in residents' rooms, making them much more comfortable. The common area hallways are also now comfortably cooled.

However, while the lounge area and dining room have been fitted with temporary portable units providing moderate relief, these units are not large enough to efficiently cool the large dining area. I am hopeful that the existing wall-mounted units will be fixed or replaced soon.

I want to thank the facilities owner for responding to this post and taking prompt action to remedy the deficiencies. Your efforts are greatly appreciated and make a significant difference in the residents' comfort...

started from the bottom in northern manhattan and work my way up to be the best supervisor for my residents i love my residents only reason im writing this and making it be known when it comes to the food and kitchen i ran that building make sure its running correctly make sure my residents is satisfied from 2-8 floor every day i wrk everybody know me from working hard for my residents if we didnt have enough food i walk to city fresh and buy food 50 lbs rice and walk back to the job because i care for my residents last Wednesday i was doing my job in the kitchen supervising and the new director in the kitchen while im supervising and told me to stay in one areas i said to him im a supervisor i run the whole kitchen directors are usually in the office he told me to go home something he been wanted to say because im better than him at this job i came looking for mr rossci for two days last week nobody dint want me to speak to that man because im going to tell the truth like i am now but im a little disappointed how my rights was violated and he haven't made a call to me not one time as i was told he was going to call me and talk to me havent got no paper wrk or no if im terminated or suspended director called my phone and left s voicemail saying mr rossci took me off the scedule which i have saved in my phone… but the truth is im tired of walking on egg shells since i cant talk to him face to face and i get my rights violated for doing my job good and better than him heres what they dont want me to say mr shayne okeef Rossi u hired a porn star he given orders and getting head in the office at wrk while im getting juice to start my shift mr rossci he abuses your name in everything… shayne okeef wrds was to me mr. Rossci likes me but he mad at me and if he wanted to make me director he would of by now…. Or he keep saying he know the twins owners and when he leave here he picks the director or mr rossci hired the new supervisor he want to fire a supervisor he posted in the web site…rossi this rissi that the cna goes in his office all the time and give him oral watch the camera she the only cna diwn there all the time but this who your putting in charge and violating my rights because im better then him And i no my job…. This going in the website reviews because everybody no me i wrk hard i take care of my residents and i get my...