Purchased a fragrance here and asked about the return policy ahead of making my purchase. I was told it was 7 days for store credit upon purchase (with no additional stipulations). The tester fragrance was out and the store is heavily fragranced so it is extremely difficult to tell in store if you like a scent. When I brought this back (within the terms provided) I was told that this was not eligible for store credit as the plastic wrapping was off the outside. Please add clarity and detail to your return policies for...
Read moreAttention to detail isn’t dead! November 19th is an experience within itself. I went in to buy a gift, (it seems most of the other shoppers were there for the same reason) and was instantly refreshed by the ambiance of the store. This is one of few stores in the city that you could spend hours in because every item you pick up is as nostalgic as it is beautiful. Nowadays Orchard street is filled with minimalist shops that all seem to sell a different shade of neutral tone. If you want something truly...
Read moreToday I decided to walk over the Williamsburg bridge to lower east side, I had been to this shop November 19 during the holidays and recommended it to everyone, once I arrived I showed the sales associate a photo of some socks I wanted to purchase, on the website they look black! When I showed him the photo he said oh that’s indigo not black! I felt very uncomfortable and didn’t even need to spend $29 on a pair of socks 🧦 very condescending it’s ashamed I had to encounter the attitude. Not...
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