DIMES CATER'S TO THE AREA APPEARING TO CARE JUST TO GET INTO PEOPLES POCKETS AND HAS NO REGARD FOR THE COMMUNITY OR A SENSE OF MORALITY I don't even want to give them one star that is much too generous and kind. I have been a shopper and loyal patron of Dime's for quite some time being a resident of Chinatown and a vegetarian I thought there store was a G-dsend. Earlier today I tried exchanging a purchase, nothing much 40$ but it was CBD tincture. The person that was at the register was clearly not educated on the products and told me what I was purchasing was the same, produced the same effects as another product I love, we exchanged stories. I get home, what I bought is nothing lik the product when I inquired. I go back to kindly ask can I have the initial product I wished to buy until he talked me into changing. They wouldn't, what's mono type of remorse compensation not even an apology and the owner got somebody else to tell me they were going to do nothing. She didn't even have the balls to...the lack of respect DIMES CATER'S TO THE AREA APPEARING TO CARE JUST TO GET INTO PEOPLES POCKETS AND HAS NO REGARD FOR THE COMMUNITY OR A...
Read moreTHE WORST!!! Service was terrible - came in for brunch for 2 pax and requested to sit away from the sun. The server offered another table that was slightly larger and I ordered immediately while waiting for my friend to arrive. My friend was still on her way when my food was served and the server told me to move over to the bar if my friend didn't arrive and order soon (mind you, this was 15 minutes into me being seated). At this point, I was already annoyed and after I was done eating (which was 25 minutes after I was seated), my friend arrived but because of how disrespected I felt, I decided to just settle the check. The server then proceeded to criticise and yelled at me (in front of other guests) for hogging a larger table for 45 minutes. I paid in cash and he abashedly deducted tips from the change. HORRENDOUS - the first and last time I will dine there.
In response to the owner's reply, the server's behaviour and attitude was unacceptable. Never in my life have I encountered a service staff this RUDE and dishonest, claiming that I dined for 45 minutes when I was...
Read moreThe food is alright. The decor is whatever, (their tables are too small and too tightly packed together) and the staff decent until I asked if I could sit at a corner table because the 2 person tables at the restaurant are tiny. Seeing as the restaurant wasn’t busy and my friends and I wanted to try a couple of things on the menu we thought it would be fine. She said no and that it was a “3 person table”. Once seated drinks were ordered then a couple walks in moments later and our waitress sits them at the “3 person table” we specifically asked for.
This left a bad taste in my mouth about the restaurant and lost my appetite. I asked her about it and she smiles and says “oh it just opened up” I understand you have rules but don’t blatantly lie to your customers in the face. Dimes is notoriously known for having bad staff but that was just bad business. Never...
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