Paradise Aquarium — Local services in New York

Well first I went this past weekend. When you walk in , it’s very hard to breath. It’s very hot inside, very dark and stinks very bad . The tanks are extremely dirty and animals are not well kept . They have the animals type hidden in the back in bad conditions and squished (overcrowded) into small cages and small tanks . Customer service was horrible , they seem depressed and annoyed like if they don’t want to be there. I went in for shrimp and they look sick and not thriving . There were little insects in the tank that look like leaches and I did not want to contaminate my tank so I did not buy . The whole area where the shrimp are in the front had no light so I had to use a flashlight to see and they were very high up so I asked the guy for a small ladder and he seemed annoyed . I asked what kind of shrimp they were, he did not know . Meanwhile I called about a hour ahead and he told me which shrimp they had and after asking in person he didn’t know anything about shrimp or what kind they were . I walked to the back holding my sweater over my nose and my sons nose because I had to hold my breath in there and I saw the conditions in which the animals where kept in the back and stormed out. They didn’t ask not once if I need help or anything , both guys had an attitude. I will never be going back here and I hope they get closed down for keeping the animals and tanks in such bad conditions. Will not recommend to anyone because you will most likely be taking home a sick animal or fish and they will die or contaminate your other fish/shrimp or animals. Please go to another aquarium or pet store in the city . There’s one on 46 Delancey in Manhattan it’s called ( Pacific Aquarium & Plant ) and it’s A1 !!! You won’t regret it . I found these guys after going to paradise aquarium. Some Petco’s are trash also for fish, only some are clean. Check that place out. The guy that works there is VERY experienced and cares about the fish and...

This review is mostly about small animals :) I went to Paradise Aquarium in hope to see rats and mice . They also had gerbils and Syrian hamsters. I bought myself 2 five week old gerbils who I thought were boys. I saw 2 guys that worked there. The kid misgendered the gerbils, but in his defense they were very young and it was tricky to tell. I was okay with it and kept them. Overall, it was a really nice store. Small and sweet, not that smelly, the cages looked relatively clean. The gerbils were all really friendly and I love these girls. Unfortunately one of them seems to have a deformed paw, but she is managing well. Only complaint, the mother rat seemed very malnourished. Oh, and I’m not sure what the bedding was, but if it was pine, I don’t recommend that as it can cause breathing issues! I DO RECOMMEND THIS STORE, just make sure to double check your...

I bought new fishes to add to my large fish tank that were full of my other fishes I had for long time. The store Employees guarantee the fishes they were selling to me were Community fishes that will get along with the ones in my tank. They sold me fishes that ate all of previous fishes. The Owner refused to give me a refund or replace some of my fishes that the store Aquarium Paradise have. The Owner and Employees are EXTREMELY RUDE AND UNPROFESSIONAL & Very BELIGERINT Shop at this Store "AT YOUR OWN RISK" 👿👿👿👿. The Worst Pet Shop I ever went to, I Advise No one to Risk their own fishes by buying in this Store. My Children who are Autistic are very upset they no longer have their long time Fish Friends 😔😔😔. DO NOT BUY ANYTHING IN THIS...