Minitalia Pizzeria Restaurant — Restaurant in New York

I will start first by saying that I have eaten from here a handful of times and their food was always a safe option when I was in the mood for pasta or Italian. Unfortunately however I had such an awful experience with the quality of their food that I had to make sure it was made known so maybe whoever runs this place can make improvements. Today I ordered a penne ala vodka with grilled chicken. Please tell me from the picture if I received $6 worth of chicken here? No there was no chicken mixed in. This is the full amount given to me. I might as well not been given chicken. It is absolutely unacceptable to be given this pathetic of a portion. To make it worse, the chicken was barely seasoned and tasted so plain and dry that I had to season it myself. Next was the pasta. The texture was the only good thing. Otherwise, it tasted like it was watered down several times. Like when you the last 1/16 of your supply and add water to give it more volume? Now imagine that but adding water to it three times. It was awful. I get that a cook could have a bad day. I would rather that the cook called out and I had eaten nothing than to have eaten this waste of money. The second dish was similar but featured shrimp. The pasta was also weak and sad but because it was spicy, the spice made it tolerable. However receiving only 7 tiny shrimp was downright ridiculous. Again, just don't offer meat or protein if you are going to put so little effort into a dish. Add a note that says shrimp/chicken sold out. Something. I spent $51. I will still give them another try just because I am loyal but if they disappoint in such a massive way again, that will be why I kept...

ETA: I feel like letting out a big sigh, because it just saddens me after decades of being a customer. This is no longer the same place it used to be. Pizza is being made so far in advance, it’s almost never fresh anymore. Recipes have changed and you can tell in the dough, and other things. I may just trudge it over to Coratos from now on. Miss you Rocky!!!

I have been putting off reviewing since new workers took over because it’s been a rollercoaster of experiences. First of ROCKYS is a staple in the area-I grew up going here and now it’s my own kids who run around the place a few times a month. I knew the change would come with change to the food but I’ve been waiting and decided today was the day to say something. There have been a few issues that were resolved like burnt food - but today I noticed that MOST of the food was VERY “premade”. My pepperoni roll which is usually fluffy and cheesy and crispy, was flat and stiff and dry. Same for other rolls that were purchased during this meal. Doughy just tasted old. It’s slowly becoming just another “meh” pizza spot. There was a uniqueness about this pizzeria, family oriented and fresh fresh pizza! Please Rocky, don’t let this happen to such an amazing place. Love love love it here. This is why I still...

I ordered a salad while at work. I suddenly had an unexpected family emergency and had to leave work, so I called to cancel the salad (which I never do), trying to still do the right thing, instead of just not going to pick it up and not calling. The Spanish guy that answered kept interrupting me not allowing me to explain and was extremely rude and disrespectful. I was never so insulted. This was my first time ordering and trying them and most definitely the last. Despite you’re a business, you should be professional but at the very least, that is no way to treat or speak to any other fellow human being unless you allow people to speak to you that way. It’s not like I was able to control an unexpected emergency that came up. Based on personal experience from this establishment, I now know for a fact, this is not the type of place I want to support with my money. Good Luck to you and your business. It certainly seems you’ll need it with that approach you take and image you portray to new customers….well...