Pedal House — Local services in New York

Decided to try this studio for the first time and had Casey as an instructor. I’m not a beginner whatsoever and even though their ad and website clearly states they do not suggest new or beginner riders, the class is by no means intense. They suggest they are very difficult and do HIIT work during your ride. This is by far the least intense cycling class I’ve taken.

It is also noted they do not do any stats. Which is fine. Be warned…. All responses from them on any negative reviews is the same “Pedal house is not for beginners and states this in the description”. Silly.

Casey belittled us because we decided to not do the “HIIT” portion and instead pedal. HIIT means high intensity interval training. This means we should get our heart rates spiking, down and back up, etc.

Use of 2-1/2 to 5 lb weights for minimal weight training while NOT pedaling as most were doing is not HIIT. I maintained an average 172 bpm as I rode in an effort to get the most out of cycling indoors. When she asked to stand, I would sprint with higher resistance and when she wanted us back in the saddle, I would lighten slightly but high resistance when sitting. She did not approve of this.

Casey also tried to adjust my resistance as well as my GF’s bike. This is a no-no. You have no idea what the rider is dealing with. Whether they ran a marathon the day before and can do the pace but lighter resistance because their legs are recovering to someone who is more experienced and can use higher resistance at the asked pace.

Casey belittled a spin instructor of 25+ years at a top NY studio. Someone who is an athlete and also teaches actual HIIT classes (not indoor cycling style). So, the regular response of “Pedal House is not for beginners” doesn’t apply here.

We enjoyed the music selection as it allowed us to pedal well to the beat. Also, the person who Casey was belittling also helped a new student get in and out of her pedals, talked to her in the bathroom and gave her words of encouragement. This was not from the instructor. Actually, it was - just not one from Pedal House.

Overall, bad reviews such as instructors throwing fits, walking out of class on their students and making newer riders feel worthless seem to be the norm with this place. However, for us experienced riders and highly experienced outdoor cyclists, you’ll want to avoid this place. You’ll ride circles around the instructors who intimidate even in the ads they post, but will belittle you as to make it evident of their inferiority issues.

Clean studio, bathrooms and showers were nice. Front desk staff was nice and were easy to deal with and got us situated quickly. Even the girl cleaning up after the ride in the bathroom was really nice.

A little better selection of instructors and teaching them that they are coaches and not tyrants would make this place so much better. Being condescending and not knowing your audience makes you not only look silly, but really gets the word out that this is not a place for those wanting a good studio to enjoy spinning and getting themselves better.

You are a teacher, coach, someone who can help others succeed. Positivity is a must and driving someone to do their best isn’t through fear management. You should want people to WANT to come to your studio and ride with your instructors. By the fact that there were several empty bikes on a Saturday afternoon, you might want to figure out how to be positive vs negative and keeping...

Completely stunned at how rudely we were treated by the owner - Joey today. Cannot speak to the quality of the class - we were denied entry.

My friend & I arrived and were assigned different bike numbers than those emailed to us beforehand, the owner mentioned they don't "assign any numbers before hand" this was fine. But I notified them for future reference in order to not confused customers, that they might want to look into these emails (my girlfriend and I had received emails that we were next to each other 14 & 15). This was my first time here and I was so excited to support a new local studio, I was genuinely offering up advice for improvement. Zero attitude, just a friendly suggestion.

I couldn't believe the owners reaction. He proceeded to tell the front desk person who was half way through charging my card for shoes - to return my card and that I would not be allowed in the class, saying "they're late anyway", he was adamant that they absolutely did not send any emails with assigned numbers and was so offended I even suggested that (see email below). We arrived 3 minutes before class, which understandably is not early but they proceeded to let two people who arrived after us into class, clearly this was just an excuse. Not sure why he felt so attacked by my suggestion and the need to cancel our class. They also still charged me for the shoes that I never ended up using..

I suspect the email was an oversight / automatically generated email which is fine I'm just appalled at the attitude and rudeness. Felt extremely uncomfortable. Since we weren't allowed to take the class - can't speak to the quality of class but definitely not a...

I came across Pedal House over the summer, and never looked back. It is one of the few cycling studios in New York that is open and consistently full. I have found the motivation to work out that I never had before from the great instructors at this studio.

The owners, Joey and Nada, have created such a wonderful community of diverse individuals. Every class that I take, I can meet a new friend who will motivate me, as well as, challenge me. I’ve never experienced a spin studio where every class I take, no matter what time or instructor, I see the same groups of people who know everyone by name, yet are actively inclusive of new riders.

Each instructor challenges me in a different way. Tony takes rhythm to a new level and is a great instructor to take for a serotonin boost. Evan has one of the best playlists, and usually has heavier uphill rides. His class and upbeat attitude is my favorite part of Saturday! Casey is the speed queen and a great motivator. Her fast paced spin class is always full of great people. Nada is eight months pregnant and STILL killing it in class. She is such an inspiration. Joey’s class is by far the hardest of them all and worth it. As soon as the class is over, there is such a feeling of accomplishment.

I cannot recommend Pedal House more. It is a great experience for anyone looking for self improvement...