Polish & Slavic Federal Credit Union — Local services in New York

I recently had an outstanding experience at the PSFCU Ridgewood branch. From the moment I walked in, the staff greeted me warmly. They were professional, incredibly friendly, and attentive. The atmosphere inside was inviting and well-organized, making it easy to conduct my banking business efficiently. Joanna was the staff member helping me; she was knowledgeable and took the time to answer all my questions thoroughly, ensuring that I felt confident about my decisions. Thanks to the team's efficiency, handling my transactions was smooth and streamlined. I particularly appreciated Joanna’s proactive approach in suggesting services that could benefit me, showing a genuine interest in helping me achieve my financial goals. My visit to the PSFCU Ridgewood branch was more than just a transaction. It left a lasting positive impression. The team's unwavering commitment to customer satisfaction and excellent service is evident in every interaction. I wholeheartedly recommend this...

My mother and I were helped by a fantastic team service member named Elzbieta Baszynska. My mother and I were incredibly impressed by her knowledge, and ability to resolve our issue very efficiently. Elzbieta was detailed oriented and displayed good listening skills. I  am also grateful to her on catching during our conversation that I am interested in learning about investing and retirement planning. She notified me about this Saturday's seminar and took the initiative to sign me up. Thank you also to Agnes Wotka ( bank manager), for organizing such amazing seminars for members to learn, and participate in . My mother and I going forward will continue to visit this...

I can’t say enough good things about the PSFCU branch in Ridgewood, NY. The entire team is truly exceptional—always professional, friendly, and ready to help with a smile. Every time I visit, I feel like I’m in great hands. They go above and beyond to make banking a pleasant experience.

I also noticed there’s a new girl who recently joined the team. She’s always smiles, warm, and approachable, which instantly makes you feel welcome. Her positive energy and eagerness to assist show that she’s already a fantastic addition to the branch.

Thank you to all the staff at the Ridgewood branch for your hard work and dedication. You make banking easy...